Order Processor (Maternity Cover – 12 Months)
Letchworth
£25,000 per annum
Office-based | Full-time
Starting March 2026
We’re working with a friendly, growing business in Letchworth who are looking to add an Order Processor to their close-knit office team of four on a 12-month maternity cover contract, starting in March.
This is a great opportunity for someone who’s confident on the phone, enjoys variety in their day, and wants to build new skills in a supportive, informal environment.
The Role You’ll play a key part in the day-to-day running of the business, handling customer orders and communicating with clients over the phone.
Key responsibilities include:
* Handling both inbound and outbound calls

* Processing customer orders accurately and efficiently

* Building rapport with customers and delivering excellent customer service

* Supporting with elements of sales (full training provided)

* Learning and following new processes as the business grows

What They’re Looking For * Comfortable and confident speaking on the phone

* Happy making and receiving calls

* Willing to listen, learn and pick up new processes

* A bubbly, personable personality, with the ability to knuckle down and stay focused when required

* Organised, proactive and reliable

No previous sales experience is required — training will be provided.
The Environment * Small, friendly office (4 people + you)

* Informal, relaxed vibe with a strong work ethic

* Supportive team who value personality and teamwork


If you are interested in this role, please apply below with your most recent CV.
WGCCOMMPERM
By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data.
Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.