Description
We are looking for a well-presented, proactive, and highly-experienced individual to join our team in Central London, W1 as a Day Porter.

We are ideally seeking candidates who are experienced and are passionate about providing outstanding customer service.

Shift pattern: 3 ON 3 OFF 5:30AM - 17:30PM

Salary: £26,000 PA

Duties and Requirements:
*Act as the first point of contact for residents during night hours, handling all enquiries and requests promptly and professionally.
*Maintain a polite, professional, and discreet manner at all times.
*Conduct regular patrols throughout the building and grounds to ensure safety and security.
*Monitor CCTV systems, alarms, and access control panels.
*Ensure all external doors and entry points remain secure.
*Undertake light cleaning duties in the reception area and common parts (e.g., wiping down surfaces, mopping up spills, removing litter) as required during the night shift.
*Ensure all communal areas remain tidy and presentable at all times.
*Experience in a similar night concierge, building caretaker, or security role within high-end residential environments preferred.
*Excellent customer service and interpersonal skills.
*Professional presentation and conduct.
*Basic IT skills for record-keeping and communication.
*First Aid Certificate (preferred or willingness to undertake training).
*Good awareness of health and safety practices.
Key Attributes:
*Trustworthy and discreet.
*Proactive and self-sufficient.
*Excellent attention to detail.
*Calm under pressure and quick to act in emergencies.
*Strong communication and problem-solving skills.