Pertemps are currently recruiting for a Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.

This position is working on a 4 on, 4 off shift pattern of 7am – 7pm

Responsibilities as a Customer Service Administrator: *Answering telephone calls and emails
*Logging queries on the companies CRM system
*Dealing with any live issues and investigating discrepancies
*Completing KPI trackers and performance reports
*Collate information and update business system
*Chase internal teams to find query resolutions
*Building and maintaining solid relationships with depots and customers

Requirements for this position:
*Previous experience in a customer facing role
*Confident speaking over the phone
*Analytical working approach
*Experience and knowledge of Microsoft packages

The Role:
*£12.70 per hour
*4 on, 4 off Shift pattern
*7am – 7pm
*Temp to permanent position

If you are interested in this Customer Service Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch