Our client is seeking a professional Night Concierge to join the team on a high end residential building based in SW London. You will be working as part of a team to deliver 5* service to residents and ensure the premises is secure at all times.
Hours: 4on 4off, 7pm to 7am
Salary: £31,000 per annum
Duties:
*To be a main point of contact, be responsible for quality customer service for residents, guests, visitors and contractors, handling day-to-day matters in a prompt and professional manner.
*Occasional, decision-making and problem-solving in the absence of supervision will be required, given the circumstances of the role.
*To carry out security inspections and operations as required.
*To assist in the required onsite duties and provide excellent concierge services as prescribed by General Manager and Deputy General Manager.
*To conduct the required health and safety inspections and activities to assist in keeping the development and workplace a safe environment for all.
*Respond to resident’s requests in timely manner.
Requirements:
*Experience in Residential or 5* Hotels.
*Reliable and timekeeping.
*Immaculate presentation.
*Strong written and verbal communication skills in English.
*Have excellent communication skills.
*Experience in the highest level of customer service.
*Be able to demonstrate initiative.
The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.