Role Profile ? Housing Administrator
To provide a high quality comprehensive administrative service to support teams across the Homes & Wellbeing directorate. service to support the work of Homes & Wellbeing.
Undertake administration of financial systems and procedures within Homes and Wellbeing
Process invoices in line with agreed procedures
Manage the HWservices inbox on a rota basis and handling incoming phone calls from internal and external sources and taking appropriate action in response to queries and requests.
Produce mail merge letters as and when requested
Produce standard letters and documents as required for local councils and utilities companies.
Make phone calls to local councils, utilities companies and debt collection agencies.
Record accurate housing benefit information on our One Housing System.
Proficient in using excel spreadsheets.
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