Key Responsibilities
*Greet and assist customers and visitors in a friendly and professional manner
*Coordinate and manage customer orders accurately
*Handle cash, card, and digital payments using POS systems
*Maintain high hygiene and cleanliness standards at all times
*Respond to customer enquiries and resolve issues professionally
*Support smooth communication between front-of-house and internal teams
*Follow company policies, health & safety procedures, and operational standards
Client Requirements
*Proven experience in a front-of-house, hospitality, reception, or customer-facing role
*Strong communication and interpersonal skills
*Experience handling cash and operating POS systems
*Excellent organisational and multitasking abilities
*Professional presentation and positive attitude
*Ability to work efficiently in a fast-paced environment
*Strong attention to detail
*Reliable, punctual, and flexible with working hours
*Ability to work independently and as part of a team
*Must have the right to work in the UK