Market 36 Recruitment are currently looking for a Web Shop Administrator on behalf of our client based in Ulting, Maldon on a permanent basis.
The Web Shop Administrator will play a key role in supporting the day-to-day operations of the online retail platform. Working within a small, dynamic team, you will be responsible for ensuring product listings are accurate, engaging, and up to date, as well as supporting the smooth running of the web shop. The role requires excellent organisational skills, attention to detail, and the ability to communicate effectively with suppliers, colleagues, and customers.


Roles & Responsibilities
*Create, update, and maintain product listings, ensuring all descriptions, images, and specifications are accurate and appealing.
*Use AI and creative tools to generate compelling product descriptions and marketing content.
*Monitor stock levels and product availability, liaising internal teams as required.
*Answering customer telephone enquiries, managing queries, and assisting in securing sales.
*Process web shop orders and coordinate with warehouse/dispatch teams to ensure timely fulfilment.
*Provide first-line support to colleagues and customers for web shop-related queries.
*Highlighting opportunities for web shop improvement.
*Ensure all online content adheres to company guidelines and deadlines.
*Assist with promotional campaigns, seasonal updates, and special offers.
*Carry out general administrative duties to support the Web Shop and Retail team


Experience, education & qualifications
*Creative flair with the ability to write and adapt engaging product descriptions.
*Familiarity with AI content-generation tools.
*Excellent communication skills, both written and verbal.
*Strong organisational and multitasking skills with the ability to work under pressure.
*Proficiency in Microsoft Office (Word, Excel).
*Experience with Shopify or similar e-commerce platforms (desirable).
*Accuracy with numbers and data entry.
*Self-motivated, proactive, and confident with a flexible approach.
*Strong attention to detail and commitment to high standards of work.


Salary: Competitive Salary (DOE)
Hours: Monday to Friday 8am-5pm (1-hour unpaid lunch break)


Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.