Sales & Purchasing Office Assistant
Location: Harlow (on-site)
Working hours: 40 hours, Monday – Friday
Job type: Full Time
Salary: £22,000-£26,000, depending on experience
Start: ASAP


Who are Roydon Packaging?
Roydon Packing is a packaging business located in Harlow, supplying quality packaging products to customers across the local area. This is a fantastic opportunity to be part of a team where your work genuinely makes a difference. Roydon Packaging is looking for a reliable and organised Sales & Purchasing Office Assistant to join a friendly team and support the day-to-day running of the office.
No two days are the same, and the role is ideal if you enjoy a variety of administrative tasks, supporting colleagues, communicating with customers and being a key part of a small, busy business.
Key responsibilities
*Responding to customer enquiries by phone and email
*Providing updates on product availability, pricing, and delivery timeline
*Monitoring stock levels and communicating with suppliers
*Tracking deliveries and helping resolve supply or stock issues
*Managing orders, paperwork, and general administration
*Maintaining accurate customer records and supporting sales reporting.
*Supporting accounts, invoicing, or HR (if applicable)
What we are looking for
*Strong organisation, accuracy and attention to detail
*Excellent communication and customer service skills
*Confident with Microsoft Office and IT systems
*Experience using SPOCS is desirable but not essential (training will be provided)
*Previous experience in an administrative, purchasing, or sales support role
What we offer
*Supportive, close-knit team
*Long-term opportunities
*Varied workload with opportunity to develop your skills
*Friendly working environment
*Full training provided
Roydon Packaging is committed to equality, diversity and inclusion. We welcome applications from everyone and make recruitment decisions based only on skills and experience. If you need any adjustments during the recruitment process, please let us know.