*Sales Administration tasks - processing incoming orders
*Customer Service - Taking calls / managing queries / resolving issues
*Updating internal records to ensure processes run smoothly / efficiently
Sales Administrator:

We are recruiting for a professional, customer focused Administrator to join a busy sales and support team within a fast paced environment.

This role is central to ensuring a smooth end-to-end sales order and logistics process. You will work closely with customers, internal teams, and supply chain to manage orders, co-ordinate the movement of stock, resolve issues, and deliver a consistently high level of service.

You will act as a key point of contact for assigned customer accounts, managing orders from receipt through to delivery and ensuring all activity is completed accurately and on time.

Key responsibilities of the Sales Administrator, include:
*Manage inbound and outbound customer communication via phone and email and online customer ordering portals
*Receive, process and manage sales orders coming in, to ensure delivery deadlines and service levels are met
*Oversee tasks to include: stock allocation, order fulfillment, and delivery schedules
*Handle delivery queries and keep all parties updated with any changes, or issues relating to the order / delivery schedules
*Liaise with internal stakeholders including purchasing, logistics, warehouse, and customer service teams
*Maintain accurate customer records
Skills / Experience - Sales Administrator
*Strong Customer service, sales order processing, or supply chain experience would be ideal.
*Strong customer focus with clear, professional communication skills
*Highly organised with excellent attention to detail
*Confidence to manage multiple priorities in a fast-paced environment
*Comfortable working with internal systems and spreadsheets (Excel)
*A proactive team player who works well across departments
This is an excellent opportunity for someone who enjoys being at the heart of operations, supporting customers, while working closely with internal teams to ensure everything runs smoothly.