Client Services / Junior Account Manager
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Added before 2 Days
- England,East Midlands,Leicestershire
- Full Time, Permanent
- £35,000 - £40,000 per annum, OTE, inc benefits
Job Description:
Role: Client Services / Junior Account Manager
Sector: 3PL Contract Logistics
Location: Leicestershire / Midlands
Working Pattern: Hybrid - 50/50
Salary: £35,000 - £40,000 per annum + £450pm Car Allowance + Additional Company Benefits
Type: Full-Time, Permanent
Are you an enthusiastic Client Services / Junior Account Manager in the logistics and supply chain industry, adept at navigating the complexities of sales within 3PL multi-user operations?
This opportunity is a hybrid role with travel expected to the; Midlands HQ, Other UK sites, and working from home.
The Client:
Loom Talent are proud to have been retained, supporting a pioneering force in the 3PL logistics sector, renowned for innovative solutions and unwavering commitment to excellence & service.
With a global presence, our client stands as a recognised leader in delivering European 3PL Contract Logistics solutions across Warehousing, Transportation and Freight distribution to a ranging multi-user, diverse client base.
About the Role:
Looking to add a motivated and detail-oriented Client Services / Junior Account Manager to join their Global Client Services Support function. This is an excellent opportunity for a graduate or early-career professional with 2-3 years’ experience in Logistics or commercial roles who is looking to develop within a fast-paced, international environment.
In this role, you will act as a central coordination point for data, reporting, and account administration across global accounts. You will ensure Client Services Business Partners have accurate, timely insights to support decision-making, client engagement, and commercial growth.
This position requires strong organisational skills, attention to detail, and the confidence to collaborate with cross-functional teams including Sales, Business Development, Operations, Finance, and Transport.
Key Responsibilities:
Data, Reporting & Account Coordination:
*Maintain and update the Client Services contract tracker, ensuring accuracy and completeness.
*Produce monthly reports including contract renewal status and forward-looking insights.
*Maintain the cross-sell tracker.
*Manage the pipeline of contract renewals and associated data sources.
*Maintain Client Services data within Salesforce, ensuring consistency and alignment with internal standards.
*Collate, analyse, and distribute NPS data, ensuring results are accurately captured and shared with stakeholders.
*Coordinate and track indexation data, reporting progress to the wider team.
*Prepare monthly service review packs for regional stakeholders.
Client Services Support:
*Create and update Client Service Account Plans and budget plans in line with departmental requirements.
*Support the creation and coordination of Internal Action Logs (IALs), particularly for complex accounts.
*Take clear, structured minutes during internal and client-related meetings and distribute actions promptly.
*Act as a reliable point of contact for internal teams requiring data, reporting, or account-related information
The Candidate:
The successful candidate for the Client Services / Junior Account Manager opportunity will have the following skills and experience:
*A strong communicator, confident engaging with stakeholders at all levels - Essential.
*A 3PL Logistics Distribution and Supply chain background would be highly attractive - Advantageous.
*Exceptional communication, negotiation, and relationship-building skills - Essential.
*Highly organised, able to manage multiple priorities in a busy environment - Essential.
*Solution-focused with a proactive, can-do attitude.
*Detail-driven, with a strong commitment to data accuracy and reporting excellence - Essential.
*Comfortable working with systems and data - Essential.
*Intermediate to advanced in Excel and PowerPoint - Essential
*Experienced within Logistics or commercial roles (2-3 years preferred).
*Eager to learn, develop, and grow within a commercial, client-facing environment - Essential.
*Commutable to Leicester / Leicestershire, and other sites when required 3+ days per week - Essential.
The Package:
*Salary - £35,000 to £40,,000 (DOE)
*Plus - £450 Car Allowance Per Month
*Plus, additional company benefits
Sector: 3PL Contract Logistics
Location: Leicestershire / Midlands
Working Pattern: Hybrid - 50/50
Salary: £35,000 - £40,000 per annum + £450pm Car Allowance + Additional Company Benefits
Type: Full-Time, Permanent
Are you an enthusiastic Client Services / Junior Account Manager in the logistics and supply chain industry, adept at navigating the complexities of sales within 3PL multi-user operations?
This opportunity is a hybrid role with travel expected to the; Midlands HQ, Other UK sites, and working from home.
The Client:
Loom Talent are proud to have been retained, supporting a pioneering force in the 3PL logistics sector, renowned for innovative solutions and unwavering commitment to excellence & service.
With a global presence, our client stands as a recognised leader in delivering European 3PL Contract Logistics solutions across Warehousing, Transportation and Freight distribution to a ranging multi-user, diverse client base.
About the Role:
Looking to add a motivated and detail-oriented Client Services / Junior Account Manager to join their Global Client Services Support function. This is an excellent opportunity for a graduate or early-career professional with 2-3 years’ experience in Logistics or commercial roles who is looking to develop within a fast-paced, international environment.
In this role, you will act as a central coordination point for data, reporting, and account administration across global accounts. You will ensure Client Services Business Partners have accurate, timely insights to support decision-making, client engagement, and commercial growth.
This position requires strong organisational skills, attention to detail, and the confidence to collaborate with cross-functional teams including Sales, Business Development, Operations, Finance, and Transport.
Key Responsibilities:
Data, Reporting & Account Coordination:
*Maintain and update the Client Services contract tracker, ensuring accuracy and completeness.
*Produce monthly reports including contract renewal status and forward-looking insights.
*Maintain the cross-sell tracker.
*Manage the pipeline of contract renewals and associated data sources.
*Maintain Client Services data within Salesforce, ensuring consistency and alignment with internal standards.
*Collate, analyse, and distribute NPS data, ensuring results are accurately captured and shared with stakeholders.
*Coordinate and track indexation data, reporting progress to the wider team.
*Prepare monthly service review packs for regional stakeholders.
Client Services Support:
*Create and update Client Service Account Plans and budget plans in line with departmental requirements.
*Support the creation and coordination of Internal Action Logs (IALs), particularly for complex accounts.
*Take clear, structured minutes during internal and client-related meetings and distribute actions promptly.
*Act as a reliable point of contact for internal teams requiring data, reporting, or account-related information
The Candidate:
The successful candidate for the Client Services / Junior Account Manager opportunity will have the following skills and experience:
*A strong communicator, confident engaging with stakeholders at all levels - Essential.
*A 3PL Logistics Distribution and Supply chain background would be highly attractive - Advantageous.
*Exceptional communication, negotiation, and relationship-building skills - Essential.
*Highly organised, able to manage multiple priorities in a busy environment - Essential.
*Solution-focused with a proactive, can-do attitude.
*Detail-driven, with a strong commitment to data accuracy and reporting excellence - Essential.
*Comfortable working with systems and data - Essential.
*Intermediate to advanced in Excel and PowerPoint - Essential
*Experienced within Logistics or commercial roles (2-3 years preferred).
*Eager to learn, develop, and grow within a commercial, client-facing environment - Essential.
*Commutable to Leicester / Leicestershire, and other sites when required 3+ days per week - Essential.
The Package:
*Salary - £35,000 to £40,,000 (DOE)
*Plus - £450 Car Allowance Per Month
*Plus, additional company benefits
Job number 3418648
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