Lettings Administrator

Manchester City Centre
Monday–Friday, 9–5 (yes, your weekends are yours)
£24,000
Full training + funded industry qualification+ progression
The RoleWe’re looking for someone who thrives on spinning plates, keeping things moving, and making sure nothing falls through the cracks.
You’ll be the calm, organised brain behind the tenant onboarding journey guiding applicants from "I love it, I’ll take it" to keys-in-hand and fully moved in.
You’ll work closely with lettings, property management and external partners to keep the engine running smoothly. If you like process, people, and the satisfaction of ticking things off properly, you’ll enjoy this.
What You’ll Be DoingNo two days are identical, but expect to:
*Run the tenant referencing process via our onboarding platform
*Manage tenancy activations and deposit registrations
*Carry out Right to Rent checks
*Book inventories and cleaning with contractors
*Handle keys like they’re gold (because they are)
*Ensure compliance documents are watertight
*Support property inspections
*Manage utilities admin
*Welcome visitors and handle calls
*Tackle general office admin (post, scanning, filing - the unsung heroes of organisation)
What We’re Looking ForYou might already have lettings experience - great
You might come from hospitality or retail and be used to juggling 47 things at once, also great!
We care more about mindset than sector.
You’ll likely be:
*Super organised and able to prioritise
*Calm when it’s busy (because it will be)
*Confident communicating with tenants and colleagues
*Naturally proactive
*Reliable and punctual
*Happy working in a structured, process-driven role
What’s In It For You*Funded Level 3 Residential Lettings & Property Management qualification
*Working with some of the most gorgeous properties/apartments in Manchester!!!
*Access to a flexible benefits platform including:
*24/7 private GP
*Discounted gym membership
*Retail cashback
*And 40+ additional perks
*Clear exposure to the full lettings lifecycle
*A solid entry point into the property industry with real progression potential