Role Overview:
We’re seeking an experienced Salesforce Quality Assurance Lead to establish and drive our QA function. You’ll build and scale testing frameworks across Salesforce and broader technology delivery, ensuring high-quality, reliable solutions in a regulated finance environment. This role involves defining QA strategies, implementing automation, collaborating with Technology and Projects teams, and championing quality across all releases.
Key Responsibilities:
*Design, develop, and maintain test plans, automation frameworks, and scripts
*Execute manual and automated testing for new features, enhancements, and bug fixes
*Analyse, prioritise, and resolve defects with developers and stakeholders
*Maintain test documentation, metrics, and quality standards
*Lead UAT sessions and support stakeholder workshops
*Continuously improve QA processes in an Agile environment
Skills & Experience:
Essential:
*Bachelor’s in Computer Science, IT, Business Management, or related field
*Strong Salesforce knowledge (Sales, Service, or Experience Cloud) in finance or regulated sectors
*Proven experience in QA, test automation, and CRM platforms
*Excellent collaboration and problem-solving skills
Desirable:
*Salesforce certifications
*Familiarity with Azure DevOps, Monday.com, Gearset, GitHub, or similar tools
Why Join Us?
*Technology-driven, innovation-focused environment
*Career growth and professional development opportunities
*Flexible work arrangements supporting work-life balance
*Supportive, collaborative team culture
Benefits:
*25 days annual leave + Bank Holidays
*Pension scheme with employer contributions up to 7%+
*Private health insurance
*Modern city centre offices with breakout areas and coffee lounge
*Casual dress code, social events, and team activities
*Employee Assistance Program