Introduction

At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you’ll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are.
Overview

Join our EMEA client servicing team in Ipswich as a Claims and Pro Rata Handler!
This role will focus on handling reinsurance claims and preparing data to present to clients and markets. You’ll play a key role in delivering excellent service to our clients and maintaining strong relationships.

How you’ll make an impact

*Process claims and cash call instructions promptly, ensuring clear communication with clients and reinsurers.
*Review and analyse technical documents to ensure compliance with contracts.
*Negotiate claim agreements with reinsurers and resolve queries efficiently.
*Input and monitor client figures in our accounting system, meeting key performance indicators.
*Support the preparation of presentations, renewal information, and technical advice for clients and markets.
*Build and maintain strong relationships with clients, reinsurers, and third parties.
*Collaborate with colleagues across teams to ensure seamless client service.
*Perform quality checks and adhere to company policies and regulatory requirements.

About You

We’re looking for someone who:
*Has A-level qualifications or relevant industry experience.
*Is confident using Microsoft Office and other IT tools.
*Communicates clearly and effectively, both in writing and verbally.
*Pays attention to detail and can organise and prioritise tasks.
*Works well in a team and independently, with a willingness to learn and grow.
*Builds strong relationships with clients and colleagues.
*Manages time effectively and meets deadlines.
*Has knowledge of reinsurance policies relevant to the role.
*Eligible to work in the UK.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
*Minimum of 25 days holiday, plus bank holidays, and the option to ’buy’ extra days
*Defined contribution pension scheme, which Gallagher will also contribute to
*Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
*Income protection, we’ll cover up to 50% of your annual income, with options to top up
*Health cash plan or Private medical insurance
Other benefits include:
*Three fully paid volunteering days per year
*Employee Stock Purchase plan, offering company shares at a discount
*Share incentive plan, HMRC approved, tax effective, stock purchase plan
*Critical illness cover
*Discounted gym membership, with over 3,000 gyms nationally
*Season ticket loan
*Access to a discounted voucher portal to save money on your weekly shop or next big purchase
*Emergency back-up family care
*And many more…
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process