Reception operation
The essential requirements for this role must have a prompt 9am start. Suit a local person living near Peckham and Camberwell.
Include delivering high-quality reception and customer care services by acting as the initial point of contact for visitors, callers, and service users, ensuring a professional and courteous welcome.
Carry out face to face inductions for new staff re: use of reception and room booking process.
Candidates must be able to appropriately direct queries, handle sensitive situations with empathy, and efficiently manage incoming communications. Patience to receive children and parents and keep health and safety at the heart of service delivery.
Good administrative skills are required, including systems casefile search, managing information systems , preparing papers for meetings, supporting attendance for meetings.
Adherence to confidentiality, data protection, and statutory compliance is vital.
The role also demands promoting equality, diversity, and health and safety, as well as effective teamwork and a commitment to continuous improvement.
Flexibility to undertake additional duties to support Children’s Services is expected.
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