Administration Officer
*Annual Salary: £18.65 per hour (PAYE)
*Location: Brent, NW10
*Job Type: Temporary, Immediate Start
We are seeking an Administration Officer for an early care wellbeing centre based in Brent. This role requires an immediate start and offers ongoing temporary work. The successful candidate will be responsible for providing administrative and reception support to managers and front-line staff across the early help service. An enhanced DBS check is required for this position.
Day-to-day of the role:
*Greet visitors and provide a welcoming first point of contact, handling enquiries in a helpful manner.
*Deliver tailored support to vulnerable families, assisting them in connecting with the help required, including arranging referrals to appropriate agencies.
*Maintain and update relevant databases, generate reports for management, and organise records and documents using the appropriate council process/system.
*Take responsibility for electronic payments, raising POs and invoices as necessary.
*Support all staff and partner agencies in collecting attendance and recording all contacts.
*Maintain a detailed knowledge of the services available and signpost to other areas of advice and guidance.
*Create publicity, centre programmes, and other documents; respond to correspondence as required.
*Ensure all displays and notices are up-to-date with relevant information for all centre users.
*Organise the scheduling of service delivery, manage the room booking system, and arrange meetings.
*Communicate effectively with all levels of management and other establishments/outside organisations delivering services.
Required Skills & Qualifications:
*Educated to at least Level 3 or equivalent.
*A relevant administrative/business qualification or equivalent experience.
*Experience of providing front-line reception support in a busy environment (social care preferred)
*Strong knowledge and experience of administrative systems, databases, and IT.
*Excellent knowledge of care services and resources for families.
*Experience in producing detailed reports from multiple information sources.
*Knowledge of Brent financial processes, PO, and invoicing a benefit.
Benefits:
*Competitive hourly rate.
*Opportunity to work in a supportive and dynamic environment.
*Flexible working hours, which may include some evening or weekend work.
To apply for this Administration Officer position, please submit your CV