Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement.


As a Property Claims Manager based in Bolton, you’ll be the hero behind the scenes.

What will your day look like:
?? Proactive Case Management: You’ll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly.
?? Customer Interactions: Whether it’s clients or direct customers, you’ll handle interactions with professionalism and a dash of TCF (Treating Customers Fairly).
?? Third-Party Wizardry: Managing suppliers? You’ve got this! Drive cases to settlement while balancing service, cost, and time.
?? Craftsmanship: Your work will be top-notch, following internal processes and guidelines. Picasso would be proud.
?? Authority and Compliance: Stick to the rules, adhere to governance, and keep data secure. You’re the claim whisperer.
?? Self-Development: Embrace feedback, learn, and grow. PDRs and learning courses are your secret weapons.
?? Team Player: Positive vibes, great teamwork, and a culture that feels like home.

Knowledge and Abilities:
How We Measure Success:
?? SLA Performance: You’ll ace it.
?? Phone Audit: Your phone skills? A+
?? Lifecycle Metrics: You’ll own them.
?????? Audit: No breaches here.
?? PDR Forms: Completed and shining.
?? Team Performance: You’re the MVP.


Requirements:
?? Relevant Claims Experience
?? Good Customer Service Skills
? Time Management Wizardry
?? Interpersonal Charm
Ready to make an impact? Apply now and let’s create something extraordinary together! ????

Benefits
Career & Purpose
*Davies Innovation Lab
*Leadership training programme
*Funding for professional qualifications
*Thrive at Davies; learning opportunities
Environmental & Social
*The Davies Foundation
*Local charity funding
*Pennies To Heaven
*Employee Resource Groups
*Employee volunteering programme
Financial Health
*Pension, 5% employee and 5% employer contribution
*My Choices at Davies provides; High Street discounts and Financial wellbeing hub
*Life assurance: x4
*Refer a Friend
*Cycle to Work Scheme
*Lease car salary sacrifice
*Davies Incentive Plan
*Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
*Wellbeing centre; move, munch, money & mind focus
*Discounts with 100’s of UK retailers
*EAP; 24/7 confidential helpline
*25 days holiday, increases to 26 days after 5 years and 27 after 10 years
*Flexible working
*Dress for your day
*Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
*Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan