Customer Service Representative
other jobs Australasian Recruitment Company
Added before 2 Days
- England,London,City of London
- Full Time, Temporary
- £16 per hour
Job Description:
CUSTOMER SERVICE REPRESENTATIVE
A temporary opportunity to join one of the UK’s longest-running events organisers, supporting over 50 events globally. This role involves handling customer enquiries, providing exceptional service, and assisting with event-related administration. Hybrid working is offered, with three days in the office (Monday, Tuesday, Thursday) and two days remote. Ideal candidates are organised, proactive, and committed to delivering a positive customer experience in a fast-paced environment.
CUSTOMER SERVICE REPRESENTATIVE ROLE:
*Managing four email inboxes and responding to customer enquiries and queries
*Actively seeking and obtaining missing information from event-registered customers
*Managing inbound and outbound phone calls in a professional and calm manner
*Handling customer complaints effectively
*Assisting with the verification of registered customers
*Attending events on-site to provide support and act as an information point
*Assisting with live verification on-site during events
*Accurately managing and updating data on internal systems
*Working independently to complete a high volume of tasks within set timeframes
CUSTOMER SERVICE REPRESENTATIVE ESSENTIALS:
*Having a minimum of 12 months of proven client or customer-facing experience in an office environment
*Communicating clearly in both written and verbal English
*Handling outbound and inbound phone calls confidently
*Managing difficult conversations over the phone with professionalism and composure
If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information.
At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
A temporary opportunity to join one of the UK’s longest-running events organisers, supporting over 50 events globally. This role involves handling customer enquiries, providing exceptional service, and assisting with event-related administration. Hybrid working is offered, with three days in the office (Monday, Tuesday, Thursday) and two days remote. Ideal candidates are organised, proactive, and committed to delivering a positive customer experience in a fast-paced environment.
CUSTOMER SERVICE REPRESENTATIVE ROLE:
*Managing four email inboxes and responding to customer enquiries and queries
*Actively seeking and obtaining missing information from event-registered customers
*Managing inbound and outbound phone calls in a professional and calm manner
*Handling customer complaints effectively
*Assisting with the verification of registered customers
*Attending events on-site to provide support and act as an information point
*Assisting with live verification on-site during events
*Accurately managing and updating data on internal systems
*Working independently to complete a high volume of tasks within set timeframes
CUSTOMER SERVICE REPRESENTATIVE ESSENTIALS:
*Having a minimum of 12 months of proven client or customer-facing experience in an office environment
*Communicating clearly in both written and verbal English
*Handling outbound and inbound phone calls confidently
*Managing difficult conversations over the phone with professionalism and composure
If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information.
At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Job number 3424380
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Company Details:
Australasian Recruitment Company
Company size: 10–19 employees
Industry: Recruitment Consultancy
The Home of Quality Recruitment Services.Australasian Recruitment Company has specialised in providing high-calibre office support staff to a range of...