Customer Service Executive
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Added before 1 Days
- England,South East,East Sussex
- Full Time, Permanent
- £28,000 - £32,000 per annum, inc benefits
Job Description:
Customer Service Executive
Location: Near Polegate
Salary: £28,000 - £32,000 per annum
Lloyd Recruitment Services are working with a reputable and growing business near Polegate. Due to continued success and expansion, they are seeking a Customer Service Executive to join their team on a full-time basis.
Role Overview
This is a varied position within a busy office environment.
Key responsibilities include:
*Handling incoming calls for new orders and enquiries
*Entering details onto the in-house booking system
*Delivering excellent customer service via telephone and email
*Taking card payments and issuing permits
*Promoting the business on social media platforms
*Managing website and email enquiries
*Supporting sales, marketing and new business initiatives
*General data entry and administrative duties
*Covering weighbridge operations when required
*Assisting with other office duties as needed
*Reporting to the Sales and Office Manager
Requirements
The successful candidate will have:
*Excellent telephone manner
*Ability to work under pressure in a busy office environment
*Strong attention to detail
*Proficient IT and computer skills
*Ability to work effectively as part of a team
*Previous experience in customer service and/or administration
*Experience promoting a business on social media
*Basic marketing knowledge
Hours
*Monday to Friday, 7:30am - 5:00pm
Benefits
*£28,000 - £32,000 per annum
*On-site parking
*28 days’ holiday including bank holidays
*Opportunity to learn additional products and progress
*Company contribution to a voluntary pension scheme
*Busy, enjoyable, and supportive working environment
Extra Information:
*Refer a friend and earn up to £500 (see website for details)
*Due to high application volumes, only shortlisted candidates will be contacted. If you don’t hear from us within 5 days, please assume you have not been successful
*By applying, you accept Lloyd Recruitment Services’ Privacy and GDPR Policy (see website)
Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.
Location: Near Polegate
Salary: £28,000 - £32,000 per annum
Lloyd Recruitment Services are working with a reputable and growing business near Polegate. Due to continued success and expansion, they are seeking a Customer Service Executive to join their team on a full-time basis.
Role Overview
This is a varied position within a busy office environment.
Key responsibilities include:
*Handling incoming calls for new orders and enquiries
*Entering details onto the in-house booking system
*Delivering excellent customer service via telephone and email
*Taking card payments and issuing permits
*Promoting the business on social media platforms
*Managing website and email enquiries
*Supporting sales, marketing and new business initiatives
*General data entry and administrative duties
*Covering weighbridge operations when required
*Assisting with other office duties as needed
*Reporting to the Sales and Office Manager
Requirements
The successful candidate will have:
*Excellent telephone manner
*Ability to work under pressure in a busy office environment
*Strong attention to detail
*Proficient IT and computer skills
*Ability to work effectively as part of a team
*Previous experience in customer service and/or administration
*Experience promoting a business on social media
*Basic marketing knowledge
Hours
*Monday to Friday, 7:30am - 5:00pm
Benefits
*£28,000 - £32,000 per annum
*On-site parking
*28 days’ holiday including bank holidays
*Opportunity to learn additional products and progress
*Company contribution to a voluntary pension scheme
*Busy, enjoyable, and supportive working environment
Extra Information:
*Refer a friend and earn up to £500 (see website for details)
*Due to high application volumes, only shortlisted candidates will be contacted. If you don’t hear from us within 5 days, please assume you have not been successful
*By applying, you accept Lloyd Recruitment Services’ Privacy and GDPR Policy (see website)
Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.
Job number 3425739
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