We’re looking for a confident and personable Membership Services Officer to join our client, a well-established charity supporting member organisations. You’ll play a key role in guiding, advising and supporting members’ charities to help them thrive and operate effectively. If you enjoy building relationships, solving problems and making a real difference, this could be the ideal role for you!
Salary up to £31k (depending on experience)
Monday to Friday
9am - 5.00pm
Office-based in Windsor
Key Responsibilities:
*Coordinating and delivering engaging events for member charities
*Responding promptly to member enquiries by phone and email
*Carrying out Charity Health Checks covering governance and operations
*Supporting charities experiencing difficulties, working closely with the Head of Member Services
*Identifying members who may need additional direct support
*Providing administrative and event support
Key Skills:
*Strong IT skills, including MS Excel & PowerPoint
*Excellent written and verbal communication skills
*Highly organised with the ability to multitask
*Friendly, warm and approachable with a team-focused mindset
*Project or event management experience
*Charity sector experience a plus
*Driving license and access to car is essential
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.