Travel Sales Advisor
Location: Central Glasgow (Hybrid considered)
Salary: £27,000–£30,000 per annum, DOE
Hours: Full-time, 37.5 hours (Monday–Saturday rota)
About the Company
This is an exciting opportunity to join an award-winning, employee-owned travel company specialising in tailor-made and experience-led holidays throughout Scotland, Ireland, England, Wales and the Channel Islands. The business is known for its strong commitment to personal service, authentic travel experiences, and exceptional customer satisfaction.
The team is friendly, energetic, and collaborative, with everyone pitching in during busy periods. With a customer base made up predominantly of older, well-educated and well-travelled couples from the UK and overseas, the company focuses on providing high-quality, memorable holidays that keep travellers returning year after year.
The Opportunity
As a Travel Sales Advisor, you will play a key role in designing bespoke holiday experiences. You will handle enquiries, understand customer needs, and build tailored itineraries that include accommodation, transportation, activities, and unique experiences.
This role suits someone with strong sales ability, excellent knowledge of UK & Ireland travel, and a passion for showcasing destinations beyond the beaten track. Hybrid working is available for suitable experienced candidates.
Key Responsibilities
*Respond to new enquiries and convert them into booked, tailor-made holidays.
*Create personalised itineraries covering accommodation, travel, activities, and local experiences.
*Communicate professionally and warmly with customers, ensuring high satisfaction levels.
*Collaborate with local partners committed to quality and exceptional service.
*Work efficiently in a fast-paced environment while maintaining strong attention to detail.
*Participate in the team’s 24/7 duty rota (once experienced) to assist customers during trips.
About You
You will bring:
*A minimum of 2 years’ travel sales experience with proven customer service skills.
*Excellent knowledge of Scotland’s geography, with additional understanding of England, Wales and Ireland preferred.
*Fluent English with strong written and numerical accuracy.
*A positive, proactive and fast-learning approach.
*Strong communication and computer literacy skills.
*A passion for UK and Irish tourism and a belief that domestic holidays can match those abroad.
*Team spirit and a willingness to "muck in" when needed.
What’s On Offer
*Competitive salary of £27,000–£30,000 depending on experience.
*The chance to work for an employee-owned organisation where your contribution matters.
*Opportunities to travel and experience destinations first-hand.
*Supportive, small team environment with a focus on quality and authenticity.
*Hybrid working considered for the right candidate.
How to Apply
If you love creating memorable travel experiences and have the drive to deliver exceptional customer service, we’d love to hear from you.
Apply with your CV and a brief note on why you’re the right fit.