Shop Assistant
Uppingham School was founded in 1584 and is one of the UK’s leading co-educational independent boarding and day schools located in the picturesque county of Rutland. It has a strong academic profile and an internal reputation.
Uppingham School Shop serves primarily both the School pupils and staff. The Shop provided uniform, sports equipment and merchandise as well as supplying books to academic departments. It operates as an independent commercial enterprise as part of Uppingham Schol Enterprises Ltd.
We now have a vacancy for a dynamic and enthusiastic individual to join our team and work with the School Shop Manager in providing exceptional customer service and developing this profitable business further.
Job Purpose
To assist the Manager and to contribute to the Shop reaching and exceeding annual objectives and goals. To maintain the reputation of the School Shop being a market leader in its field.
Accountabilities
• To provide excellent customer service to pupils, parents and staff
• To communicate features and benefits of merchandise beyond the basics, to appeal to the customer’s needs, and ultimately generate sales
• To process deliveries in a timely manner, to communicate replenishment needs and order stock where necessary and to open and close the Shop
• To merchandise goods in windows and on the shop floor and maintain visual standards throughout the Shop to enhance the brand and maximise sales potential
• To develop and liaise with suppliers to provide new items of merchandise for sale to pupils, old pupils and external visitors
• To communicate effectively with customers and to create strong partnerships with other areas of the School
• To form a cohesive team with the Shop Manager focused on creating an energetic, exciting, innovative and approachable shopping environment
• To provide a through enjoyable uniform fitting experience for all new pupils and parents
• To monitor stock costs and compare them with other suppliers: to analyse sales figures and assist in the preparation of papers to the Board of Trustees
• To train and direct other shop staff when required, to ensure they have the required level of product knowledge
• The role involves regular manual handling and the lifting of heavy equipment; therefore, candidates must be able to carry out these duties safely and effectively.
Skills and experience:
• High end retail experience
• Proven ability to achieve sales goals and create productive client relationships
• High degree of IT literacy including the ability to use Excel
• Proven ability to manage stock (stock turn, replenishment levels)
• Accurate data entry skills
• Excellent organisational skills
Terms and Conditions
Salary: £22,458 per annum
Working hours:
34 weeks per year:
Monday – Friday 8.30am – 5pm, with a 30-minute lunch break
Alternate Saturdays 9.30am -1pm
3 weeks at end of summer:
Tuesday – Saturday 9am-5pm with a 30-minute lunch break
Total 37 weeks per year.
Some Sunday work may be required near the start of School term and ad hoc hours during the holidays to service external clients.
Benefits

At Uppingham School we offer a range of benefits, which include:
• 50% contribution to premiums for the School’s private health scheme
• Free Westfield Healthcare
• Free membership of dual-use Sports Centre (£25 annual joining fee)
• Free staff lunches in term-time
• School fee discount for children of Uppingham staff (pro-rated for part-time staff)
• Retail, gym, supermarket, cinema and restaurant discounts
• Cycle to work scheme
• Employee Assistance Programme
• Occupational Health Services
• Free annual flu jabs
• Recognised as a "Disability Confident" employer
• Recognised as a "Mindful" employer
• Favourable rates and terms with local nursery
• Complimentary staff ticket to selected School performances
• Discount at local coffee shop for Uppingham staff.
You may also have experience in the following: Retail Assistant, Shop Assistant, Sales Assistant, Customer Service Representative, Retail Sales Advisor, Store Associate, Sales Support Officer, Merchandising Assistant, Shop Supervisor, Sales Administrator, Customer Experience Assistant, Visual Merchandiser, Shop Team Member
REF-226 723