About the Role
An established UK provider of security is seeking a skilled Field Service Engineer to join their growing technical team. This role offers nationwide coverage with regular travel and occasional overnight stays. You will be supporting a wide range of customers across sectors such as logistics, manufacturing, enforcement, and critical infrastructure.
This position is ideal for engineers with strong electro-mechanical or electronic service experience who enjoy autonomy, problem-solving, and customer interaction.
Key Responsibilities
*Install, commission, and configure specialist detection and scanning systems at customer sites.
*Carry out routine maintenance, calibration, and fault-finding on a range of technical equipment.
*Conduct repairs quickly and effectively to minimise downtime for customers.
*Provide on-site and remote technical support, maintaining strong customer service standards.
*Produce accurate service reports and maintain documentation in line with company procedures.
*Ensure compliance with health & safety policies and industry standards.
*Manage spare parts, tools, and service stock effectively.
*Attend the West Midlands base for training, briefings, and equipment updates.
Skills & Experience Required
*Previous experience as a Field Service Engineer or similar technical engineering role.
*Strong diagnostic ability across electrical, electronic, or electro-mechanical systems.
*Comfortable reading technical diagrams and manuals.
*Good IT literacy including basic networking and software setup.
*Excellent communication skills and customer-facing confidence.
*Experience working with security, scanning, detection, access control, manufacturing, or similar technology (highly desirable).
*Full UK driving licence (essential).
Personal Attributes
*Self-motivated with the ability to work independently.
*Flexible with travel and willing to stay away when required.
*Professional, reliable, and customer-focused.
*Strong attention to detail with a commitment to quality.
What’s on Offer
*Competitive salary + overtime opportunities
*Company vehicle + fuel card
*Tools, uniform, and equipment provided
*25 days holiday + bank holidays
*Pension scheme
*Ongoing training and career development