Working for a small bridge lending business that specialises in providing short-term finance to small
and medium-sized property developers, traders, and investors. All loans are typically secured against
completed or refurbished residential projects, as well as selected commercial projects.


As we enter an exciting stage of our business, we’re now seeking to hire a Document Control Administrator to join our team.


About the role
The Document Controller/Team Administrator provides essential administrative and document
support to the team. The role focuses on managing a dedicated team inbox, maintaining accurate
records, and ensuring all correspondence and documentation are correctly logged, filed, and
accessible.
The position is critical to keeping workflows organised, ensuring nothing is missed, and supporting
compliance, audit, and transaction activity through excellent record keeping.


Key Responsibilities
Inbox & Correspondence Management
§ Manage a dedicated shared email inbox on behalf of the team
§ Monitor, triage, and prioritise incoming correspondence
§ Allocate emails and actions to the appropriate team members
§ Ensure timely responses, follow-ups, and escalation where required
§ Maintain a clear audit trail of email communications


File & Record Management
§ File emails and attachments accurately in line with naming conventions and folder structures
§ Maintain well-organised electronic files for matters, transactions, or cases
§ Ensure records are complete, up to date, and easily retrievable
§ Archive closed matters in accordance with retention policies


Document Control & Administration
§ Save, track, and update documents received via email
§ Maintain documents, CRM, trackers, and logs
§ Support the team with document retrieval and status updates
§ Ensure version control and prevent duplication or misfiling


Compliance & Quality Support
§ Support record-keeping requirements for compliance purposes
§ Ensure documents and correspondence are stored securely and confidentially
§ Assist with audit preparation and information requests
Team Support
§ Act as a central coordination point for administrative queries
§ Provide general administrative support to the legal and property finance team
Identify process improvements to improve inbox and document efficiency


Experience
Essential
§ Proven experience in administration, document control, or inbox management
§ Excellent organisational and record-keeping skills
§ Strong attention to detail and accuracy
§ Ability to manage high volumes of emails and documents
§ Confident using Outlook, SharePoint, and document management systems
Desirable
§ Experience within legal, property, financial services, or professional services
§ Familiarity with compliance-driven environments
§ Experience supporting a team rather than an individual