Customer Relationship Manager
other jobs Bright Selection
Added before 6 hours
- England,East Midlands,Leicestershire
- Full Time, Permanent
- £45,000 per annum, inc benefits
Job Description:
Bright Selection is delighted to be supporting a premium care provider with the recruitment of a Customer Relationship Manager for a brand-new luxury care home currently in development in Leicestershire.
This is a rare opportunity to join a home ahead of opening, playing a pivotal role in building occupancy, establishing community presence, and shaping the resident journey from the very beginning.
Key Responsibilities:
You will lead all pre-opening and post-opening sales and marketing activity, ensuring strong enquiry generation, high-quality conversions, and a seamless admissions experience for residents and families.
*Driving enquiries and converting interest into admissions
*Building strong relationships with local communities, professionals, and referral partners
*Planning and delivering marketing events and outreach activity
*Maintaining accurate CRM data, analysing KPIs, and reporting on performance
*Working closely with the commissioning team to achieve occupancy targets
The position is central to ensuring the home reaches budgeted occupancy and sustained commercial success.
Requirements:
We are seeking an experienced care home sales or admissions professional who:
*Has a proven track record in occupancy growth within the care sector
*Is confident working in a commissioning or pre-opening environment
*Builds trust quickly with families and professional stakeholders
*Is organised, proactive, and motivated by targets and outcomes
*Holds a full UK driving licence
Remuneration & Benefits:
*Salary up to £45,000 depending on experience
*Commission per admission plus additional occupancy and new-build bonus
*Further earnings linked to sustained occupancy performance and upselling success.
*25 days annual leave plus bank holidays
You will be joining a well-established, highly regarded luxury care operator known for developing award-winning environments and high-quality later-life care services.
For more information, please contact Lisa Miller-Kirwan at Bright Selection Ltd.
Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately you have not been successful on this occasion, however we may keep your details on our database for future roles & if we do so you will receive an email letting you know this.
This is a rare opportunity to join a home ahead of opening, playing a pivotal role in building occupancy, establishing community presence, and shaping the resident journey from the very beginning.
Key Responsibilities:
You will lead all pre-opening and post-opening sales and marketing activity, ensuring strong enquiry generation, high-quality conversions, and a seamless admissions experience for residents and families.
*Driving enquiries and converting interest into admissions
*Building strong relationships with local communities, professionals, and referral partners
*Planning and delivering marketing events and outreach activity
*Maintaining accurate CRM data, analysing KPIs, and reporting on performance
*Working closely with the commissioning team to achieve occupancy targets
The position is central to ensuring the home reaches budgeted occupancy and sustained commercial success.
Requirements:
We are seeking an experienced care home sales or admissions professional who:
*Has a proven track record in occupancy growth within the care sector
*Is confident working in a commissioning or pre-opening environment
*Builds trust quickly with families and professional stakeholders
*Is organised, proactive, and motivated by targets and outcomes
*Holds a full UK driving licence
Remuneration & Benefits:
*Salary up to £45,000 depending on experience
*Commission per admission plus additional occupancy and new-build bonus
*Further earnings linked to sustained occupancy performance and upselling success.
*25 days annual leave plus bank holidays
You will be joining a well-established, highly regarded luxury care operator known for developing award-winning environments and high-quality later-life care services.
For more information, please contact Lisa Miller-Kirwan at Bright Selection Ltd.
Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately you have not been successful on this occasion, however we may keep your details on our database for future roles & if we do so you will receive an email letting you know this.
Job number 3428401
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Company Details:
Bright Selection
We know that, for our clients, getting the right team on board is demanding and vital to business success. Here at Bright Selection we are determined ...