Estate Services Manager – Building Services & Maintenance

Contract: 3-month rolling contract
Agency: AATOM RECRUITMENT
Start Date: ASAP
Working Pattern: Approx. 70% on-site / 30% office or WFH, depending on business need
Team Size: Line managing 13 cleaners (mostly static site cleaners, with a few mobile rounds)
Benefits: Company vehicle (new van provided)
ATOM RECRUITMENT are currently seeking an experienced Estate Services Manager – Building Services & Maintenance to work on behalf of a local authority on a 3-month rolling contract. This is an excellent opportunity for a motivated and hands-on manager to lead estate cleaning services and ensure consistently high standards across a designated patch in South West London.
About the RoleAs the Estate Services Cleaning Manager, you will be responsible for the day-to-day leadership and operational management of cleaning services across a set geographical area. You’ll directly manage a team of 13 cleaners, oversee contractors (including window cleaning, tree maintenance, and waste services), and conduct estate inspections to ensure high-quality delivery.
A key part of the role involves working closely with frontline housing teams to support resident satisfaction, promptly address issues, and maintain safe, clean, and compliant communal areas.
What You’ll Be DoingOperational & Service Delivery*Oversee the effective delivery of estate services including cleaning, grounds maintenance, waste management, tree care, and window cleaning.
*Conduct estate inspections, reporting repairs, compliance issues, health & safety concerns, and tenancy-related matters.
*Ensure all work vehicles comply with fleet policy and that machinery is serviced and fit for purpose.
*Monitor and order supplies so the team always has the tools, products, and equipment needed.
Health & Safety*Ensure the team completes risk assessments, mandatory H&S training, and follows lone working protocols.
*Promote a safe working culture, ensuring full compliance with H&S regulations, COSHH, PPE requirements, and service standards.
People Management*Line manage a team of 13 cleaners, supporting performance, training, development, and wellbeing.
*Conduct and document regular one-to-ones, addressing underperformance and recognising excellent work.
*Recruit, motivate, and support staff to deliver high-quality services consistently.
Customer Service & Collaboration*Respond to enquiries from colleagues and residents about estate services.
*Build positive working relationships with residents, contractors, and internal teams.
*Work collaboratively with other frontline services to enhance the resident experience.
General Duties*Carry out additional tasks that are broadly in line with the role, supporting the wider estates team as needed.
What You’ll Need*Experience working within an Estate Services or Facilities/Cleaning Management environment.
*Strong understanding of health & safety, including:
*Risk assessments
*COSHH regulations
*Lone working procedures
*General H&S compliance
*Proven leadership experience, with the ability to recruit, manage, and motivate staff.
*A proactive, problem-solving mindset with the ability to handle operational challenges.
*Understanding of value for money, budgeting principles, and service charge considerations.
*Excellent communication skills—clear, professional, and confident with both residents and colleagues.
*Strong interpersonal skills and the ability to build trust with communities.
*Good attention to detail when conducting estate inspections.
*A valid UK driving licence and willingness to drive company vehicles.
Please contact Anisha Patel to apply!