Events / Stakeholder Coordinator
Salary £32,123
12 months Fixed Term Contract - 37 hours per week
Office and site-based across East Midlands and East Anglia areas, need to be based Cambridge/Peterborough/Huntingdon
The Role
We are looking for a proactive and relationship-driven Stakeholder Coordinator to join our Advice team.
This is a varied role combining stakeholder engagement, operational coordination and direct customer support. You will build strong partnerships with community organisations, charities and local groups to ensure our outreach energy advice service reaches those who need it most.
Alongside coordinating bookings and managing schedules, you will also provide tailored energy efficiency advice to customers and support the wider team to deliver an exceptional service.
Key Responsibilities
Stakeholder Engagement
* Build and maintain relationships with community groups, charities and partner organisations

* Arrange meetings and secure bookings for outreach events

* Represent the organisation at external meetings and community events

* Provide feedback and impact reporting to stakeholders

Operational Coordination
* Manage the forward schedule of outreach activity

* Monitor performance against KPIs and delivery targets

* Identify opportunities to improve processes and customer journeys

* Support reporting requirements for internal and external stakeholders

* Assist with resource planning and service delivery

Customer Support
* Provide tailored energy efficiency advice to customers

* Conduct inbound and outbound calls where required

* Identify eligibility for funding and additional financial support

* Support vulnerable customers with empathy and professionalism

Administration
* Maintain accurate records across internal systems

* Deliver clear and accurate reporting

* Support the wider team with day-to-day administrative tasks

About You
* Strong communicator with excellent stakeholder engagement skills

* Confident building relationships with a wide range of organisations

* Organised and able to manage multiple priorities

* Comfortable working to KPIs and performance targets

* Customer-focused with a genuine desire to support vulnerable individuals

* Strong IT skills and able to learn new systems quickly

* Full UK driving licence and access to your own vehicle (business insurance required; mileage reimbursed)

This is an opportunity to play a meaningful role in delivering practical support that helps people reduce energy costs and improve their wellbeing.
Please click apply or email
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.