At Camfil, we are not just air filter manufacturers; we are solution creators, providing products and services aimed at making Clean Air a Human Right. With a global footprint spanning 30 sites, including 2 UK locations, we’ve built a legacy of excellence and reliability. Across the world, our 6000 strong team is passionate about pushing boundaries, creating cutting-edge products, and shaping the future.
Our Mission
We envision a world where Clean Air is a Human Right, and where quality and craftsmanship converge seamlessly. Our mission is to deliver solutions that combine clean air with energy efficiency in a sustainable and profitable way.
Based at our offices in Haslingden, Lancashire, we are seeking to appoint a proactive and customer-focused Customer Services Assistant to act as the primary point of contact for our customers across all aspects of service and customer care.
Role Overview:
Working in a small team you will act as the primary representative regarding communication to the Customer for all aspects of service and Customer Care.
If you are customer-focused and want to make an impact, keep reading!
Responsibilities:
*Preparing of quotations.
*Processing orders.
*Handling Customers queries.
*Raising Credit notes.
*Develop and maintain appropriate product knowledge.
*Complete understanding of pricing.
*Act as the main point of contact for customer accounts and enquiries.
*Basic Product Knowledge.
Requirements:
*Be proficient with a range of Microsoft applications.
*Strong interpersonal and communication skills.
*Good numeracy skills.
*Ability to work under pressure and meet deadlines.
*Highly motivated with the ability to work with little supervision
*Ability to deal with all internal and external customers.
*Attention to detail is essential.
*Knowledge of Microsoft Dynamics 365 would be an advantage
Ready to join our team?
We would love to hear from you.
We don’t just sell products; we create value-based solutions. Join us and be part of our future.