The Business
We’re delighted to be partnering with one of Europe’s largest and most respected manufacturers as they look to appoint an experienced Credit Controller to join their South Manchester team.
This is a fantastic opportunity to step into a visible, commercially focused role where you’ll work closely with Finance, Sales and Customer Service, while also liaising with insurers and external partners. You’ll play a key role in protecting cash flow, managing risk and driving continuous improvement across the credit function.


The Role
You’ll take ownership of a portfolio of customer accounts, ensuring effective credit management while maintaining strong, professional relationships.
Credit Management*Monitor customer accounts to identify overdue payments and emerging risks

*Manage credit insurance processes including limits, declarations and claims

*Review daily orders and make informed release decisions

*Assess creditworthiness and minimise exposure to bad debt

Collections & Account Management*Proactively collect outstanding debt across aged and current accounts

*Communicate confidently with customers via phone, email and written correspondence

*Resolve disputes and payment queries efficiently and professionally

*Work closely with Accounting & Consolidation to ensure accurate cash allocation

*Maintain clear and accurate account records

Reporting & Analysis*Produce regular reports on debt, collections activity and credit risk

*Analyse trends and highlight potential bad debt exposure

*Present insights and recommendations to management

*Use Excel (Pivot Tables, SUMIFS, VLOOKUPs) to manage and interpret high volumes of data

*Monitor KPIs such as debtor days, overdue percentages and call volumes

Collaboration & Continuous Improvement*Partner with Sales and Customer Service to resolve issues quickly

*Liaise with insurers, debt collection agencies and legal contacts where required

*Contribute to improving processes, controls, KPIs and best practice across credit control

Compliance*Ensure adherence to company policy and relevant regulations

*Maintain strict confidentiality of financial and customer information


Person
*Proven experience within Credit Control or Accounts Receivable

*Strong understanding of credit risk and collections processes

*Confident communicator with excellent negotiation skills

*Solutions-focused with the ability to resolve disputes effectively

*Analytical and detail-oriented, comfortable working with large data sets

*Strong organisational skills with the ability to prioritise in a fast-paced environment

*Advanced Excel skills and experience with financial systems

*Multi-region or multi-currency experience would be advantageous


Benefits
*Salary up to £40,000 DOE

*Flexible and hybrid working

*Onsite parking

*25 days holiday plus bank holidays

*Pension contribution

If you’re looking for a role where you can make a genuine impact in a well-established international business, we’d love to hear from you.