Reception Manager
£45,000 - £55,000
Mayfair

A well-established investment firm is seeking an exceptional Reception Manager to lead it’s front-of-house function and ensure a seamless client experience at every touchpoint. As the Reception Manager, you will be the face of the firm and the driving force behind a professional, efficient and welcoming reception environment. Managing a team of two, you will oversee daily front-of-house operations while maintaining the highest standards expected within a corporate investment setting. This is a key position within the business, requiring strong leadership, discretion, and the ability to operate confidently within a fast-paced, high-performance environment.

What you’ll do:
*Oversee all front-of-house operations, ensuring exceptional client service
*Manage meeting room scheduling, hospitality arrangements, and visitor coordination
*Liaise with senior stakeholders and executive leadership
*Maintain corporate standards across reception, facilities coordination, and presentation
*Oversee supplier relationships relating to front-of-house services
*Lead, mentor, and develop a team of two Receptionists
*Implement and enhance reception processes and service standards
*Handle confidential information with professionalism and discretion
*Support internal events and corporate functions as required

What you’ll need:
*Proven experience in a Reception Manager or senior front-of-house role within a corporate or professional services environment
*Experience managing or supervising a small team
*Impeccable presentation and communication skills
*Highly organised with strong attention to detail
*Confident engaging with senior executives and high-net-worth clients
*Proactive, solution-focused and calm under pressure
*Strong working knowledge of Microsoft Office
REF: AJL159521

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