Job Opportunity: Revenue & Events Office Manager
Chertsey | Sales & Events Department

Leads: Reservations, Sales & Events Office

Reports to: Director of Sales
About the Role
We’re seeking a commercially minded Revenue & Events Office Manager to drive occupancy, yield, and overall revenue performance while leading a high-performing Sales & Events Office. This role is ideal for someone ambitious, detail-driven, and confident managing both people and processes in a fast-paced hospitality environment.
Key Responsibilities
Commercial & Revenue Focus
*Maximise sales and revenue across all market segments.
*Oversee yield management for bedrooms and function spaces.
*Monitor trends, demand, lead times, and conversion to increase profitability.
Team Leadership
*Lead the on-site Sales & Events Office team to achieve targets.
*Maintain high standards across enquiry handling, planning, and client support.
*Improve productivity throughout the pre- and post-sales cycle.
Reporting & Data Integrity
*Produce accurate daily, weekly, and monthly reports.
*Ensure precise data entry for events and reservations.
*Oversee invoicing, ledgers, credit checks, and account settlement.
Event Delivery & Client Experience
*Work closely with Operations to ensure seamless conferences, events, and weddings.
*Lead weekly meetings to review event details and operational needs.
*Maintain excellent customer service and attention to detail at every stage.
Business Development Support
*Identify leads and support targeting new business.
*Assist with familiarisation visits, show rounds, and hosted events.
*Contribute to developing future event and wedding brochures.
What You’ll Bring
*Strong commercial and revenue-driven mindset
*Experience in hotel sales, events, or reservations
*Confident team leader with excellent communication skills
*High attention to detail, accuracy, and organisation
*A proactive, professional, and guest-focused approach
Call to Action
If you’re ready to take the lead in a dynamic Revenue & Events environment and make a real commercial impact, we’d love to hear from you. Step into a role where your expertise truly drives results.