Maintenance Team Leader - 6 month FTC
Department: Property Management
Location: Brixton


Role OverviewWe are seeking an experienced and highly organized Maintenance Team Leader to oversee and support the day-to-day maintenance operations across a growing residential property portfolio.
This role will act as the central point of control for maintenance processes, contractor management, compliance tracking, budgeting oversight, and team support - ensuring properties are safe, compliant, and maintained to a high standard.
Key ResponsibilitiesMaintenance Oversight & Coordination*Support and supervise Maintenance Coordinators in daily operations
*Oversee all maintenance handovers from Project Management for new developments
*Manage servicing schedules for water tanks, sprinkler systems, pumps, and other plant equipment
*Ensure preventative and reactive maintenance is completed on time
*Cover the Maintenance Coordinator role during absences
Meetings & Reporting*Lead Move-In Maintenance meetings
*Hold regular internal Maintenance meetings
*Produce and analyse reports from the Fixflo maintenance reporting system
*Track performance metrics and outstanding works
Budget & Financial Oversight*Approve invoices up to £500 (with oversight on £1,000+ invoices)
*Monitor and track maintenance budgets
*Ensure all orders (Screwfix, IKEA, Amazon, etc.) are centrally approved
*Maintain accurate Excel trackers for appliances, boilers, dehumidifiers, and electric heaters
Contractor & Compliance Management*Manage contractor communication and performance
*Oversee contractor contracts and ensure insurances are updated annually (new and existing suppliers)
*Arrange required training for maintenance staff and caretakers
*Manage wayleave agreements
*Oversee CCTV matters
*Ensure meter readings and smart meter records are maintained
Property & Communal Management*Conduct property inspections
*Carry out communal area visits and oversee communal cleans
*Ensure caretakers’ maintenance reports are actioned
*Manage caretakers’ keys
*Review caretaker reporting sheets, scan documentation, and order new supplies
*Oversee bin management across sites
Resident Relations & Complaints Handling*Handle all maintenance-related complaints
*Manage PRS complaints
*Respond professionally to negative online reviews related to maintenance
*Send mass communications regarding noise complaints, rubbish, and other communal matters
Skills & Experience Required*3+ years’ experience in property maintenance coordination or property management
*Strong knowledge of residential maintenance operations and compliance
*Experience using maintenance reporting systems (Fixflo preferred)
*Excellent budgeting and invoice approval experience
*Strong contractor management skills
*Confident handling complaints and resident communications
*Highly organized with strong administrative and Excel skills
*Ability to lead meetings and support junior team members
Personal Attributes*Proactive and solutions-focused
*Strong leadership and decision-making skills
*Excellent written and verbal communication
*Ability to manage multiple developments and priorities simultaneously
*Professional and calm under pressure
What We Offer*Competitive salary
*Opportunity to take ownership of maintenance operations
*Career progression within a growing property portfolio
*Supportive and professional team environment