We have an urgent requirement for Operations & Admin Assistantin Dullingham near Newmarket, Suffolk. Get a lovely opportunity to land a permanent contract and build yourself up with career progression. The ideal candidate would have 1 year of customer service advisor experience and a bit of sales experience would be a plus.
Key Responsibilities
*Supporting the Operations & Admin Assistant teams to ensure time-sensitive tasks are completed within agreed deadlines
*Liaising with the Customer Service team to ensure all claims and operational administrative processes are accurate and up to date
*Assisting with the management and organisation of the Spares Store
*Working collaboratively with colleagues across departments to ensure smooth business operations
*Contributing to continuous business improvement initiatives
*Producing reports and updates as required
Desirable (Not Essential)
Experience with, or willingness to learn, the following systems:
*Shopify (e-commerce)
*Gorgias (customer service ticketing)
*NetSuite or similar ERP/business management systems
Full training will be provided.
What we offer you:
*Full-time, office-based role
*Monday to Friday, 9:00am - 5:00pm
*26 days annual leave
*Opportunity to grow and develop within a successful luxury brand
If you are interested in this role please click apply (Swift Recruit)
Job Types: Full-time, Permanent
Benefits:
*Company pension
*Free parking
*On-site parking
Application question(s):
*Do you have any sales, customer facing and/or customer service experience. Please elaborate in your own words.
*Do you have any experience in the following:
Shopify (e-commerce) and/or Gorgias (customer service ticketing) and/or Netsuite (or similar ERP) (business management)
Experience:
*Customer service: 1 year (preferred)
Work Location: In person