Sales / Customer Service Administrator
other jobs Hollyfield Personnel
Added before 2 hours
- England,West Midlands,Birmingham
- Full Time, Temporary
- £12.78 per hour
Job Description:
Sales / Customer Service AdministratorTemp to Permanent (12–13 Weeks)
Pay: £12.78 per hour (£25,917.84 annual equivalent)
Location: Witton, Birmingham (Fully Office-Based)
Hours: Monday to Friday, 8:30am – 5:00pm (39 hours per week)
Holiday: 25 days annual leave plus bank holidays
We are recruiting on behalf of our client for a friendly and organised Administrator to join their busy office. This is a temp-to-perm role offering stability, progression, and the opportunity to secure a permanent position after a successful temporary period.
Candidates will be placed in either a Sales Administration or Customer Service Administration role, depending on skills and experience.
The RoleAs an Administrator, you will support one of the two teams and ensure smooth day-to-day operations. The exact responsibilities will depend on the role you join:
Sales Administration:
*Raising and amending proforma quotations
*Managing the quotes inbox and liaising with the Business Development Manager
*Updating and maintaining the CRM system
*Coordinating faulty returns with suppliers
*Supporting the Sales team with general administrative tasks
Customer Service Administration:
*Handling customer queries and complaints via email and phone
*Processing returns and replacement orders
*Raising claims with carriers and managing invoices
*Logging and updating customer records
*Supporting the Customer Service team with general administrative tasks
The Ideal Candidate*Previous administration and/or customer service experience (essential)
*Confident and professional communication skills – written and verbal
*Strong IT skills including Microsoft Word, Excel, Outlook, shared inboxes, and in-house databases
*Excellent attention to detail and accuracy
*Highly organised with the ability to prioritise workload
*Reliable, proactive, and comfortable working independently or as part of a small team
*Calm and professional under pressure
This is a great opportunity for someone looking to grow their career within a supportive team environment with a pathway to permanent employment.
Pay: £12.78 per hour (£25,917.84 annual equivalent)
Location: Witton, Birmingham (Fully Office-Based)
Hours: Monday to Friday, 8:30am – 5:00pm (39 hours per week)
Holiday: 25 days annual leave plus bank holidays
We are recruiting on behalf of our client for a friendly and organised Administrator to join their busy office. This is a temp-to-perm role offering stability, progression, and the opportunity to secure a permanent position after a successful temporary period.
Candidates will be placed in either a Sales Administration or Customer Service Administration role, depending on skills and experience.
The RoleAs an Administrator, you will support one of the two teams and ensure smooth day-to-day operations. The exact responsibilities will depend on the role you join:
Sales Administration:
*Raising and amending proforma quotations
*Managing the quotes inbox and liaising with the Business Development Manager
*Updating and maintaining the CRM system
*Coordinating faulty returns with suppliers
*Supporting the Sales team with general administrative tasks
Customer Service Administration:
*Handling customer queries and complaints via email and phone
*Processing returns and replacement orders
*Raising claims with carriers and managing invoices
*Logging and updating customer records
*Supporting the Customer Service team with general administrative tasks
The Ideal Candidate*Previous administration and/or customer service experience (essential)
*Confident and professional communication skills – written and verbal
*Strong IT skills including Microsoft Word, Excel, Outlook, shared inboxes, and in-house databases
*Excellent attention to detail and accuracy
*Highly organised with the ability to prioritise workload
*Reliable, proactive, and comfortable working independently or as part of a small team
*Calm and professional under pressure
This is a great opportunity for someone looking to grow their career within a supportive team environment with a pathway to permanent employment.
Job number 3433929
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