A versatile and detail-oriented Business Analyst with strong experience in stakeholder management, requirements elicitation, and end-to-end documentation across Agile and Waterfall delivery environments. Adept at working with cross-functional teams to translate business needs into clear, structured artefacts including process maps, functional requirements, features, epics, and user stories. Skilled in facilitating workshops, conducting interviews, and guiding stakeholders to shape business problems into actionable solutions.
Brings strong analytical capability to assess AS-IS and TO-BE processes, identify gaps, and support business change initiatives. Experienced in collaborating closely with Product Owners, SMEs, designers, and technical teams to ensure requirements are understood, prioritised, and delivered effectively. Confident in managing expectations, communicating progress, and maintaining traceability throughout the lifecycle. Proficient in using industry-standard BA tools such as Visio, Miro, Jira, and Azure DevOps.