This role involves providing comprehensive administrative support across employee benefit schemes, including onboarding, renewals, claims, and day-to-day client servicing for corporate clients. The successful candidate will work closely with advisers and providers to ensure accurate scheme management, strong client relationships, and high-quality service delivery.
Client Details
Our client is a growing, forward-thinking financial services firm with a strong focus on delivering high-quality service to its corporate clients. They emphasise long-term relationships, transparency, and a collaborative culture that supports both clients and employees.
Description
In this role you will:
*Handle daily queries from corporate clients and employees
*Request new business and renewal quotations from providers
*Process new business and ensure accurate data entry into internal systems
*Administer scheme joiners and leavers
*Manage claims, on-risk matters, and pension scheme administration
*Send permission requests to insurers/pension providers and summarise scheme details
*Manage the corporate client review cycle and prepare renewal materials
*Work with advisers to present renewal data to clients
*Support advisers by drafting recommendation reports
*Review and issue policy documents and accounts
*Prepare and issue client invoices
*Build and maintain strong relationships with HR teams and insurance/pension providers
Profile
A successful Employee Benefit Administrator should have:
*Strong experience in employee benefits, insurance administration, or a similar client-focused role
*A solid understanding of insurance products, market processes, and provider requirements
*Excellent attention to detail with the ability to process data accurately and manage multiple tasks simultaneously
*Strong communication skills and the ability to build effective relationships with HR teams, advisers, and providers
*Confidence working with CRM and back-office systems, ideally including Intelligent Office
*A proactive, organised approach with the ability to work independently and support wider team objectives
Job Offer
You will have:
*A competitive salary ranging from £45,000 - £55,000.
*Regular company-funded social events, including annual away days
*Supportive and collaborative work environment.
*25 days’ annual leave plus Bank Holidays, with an additional 3 days off between Christmas and New Year.
If you are ready to advance your career as an Employee Benefit Administrator, we encourage you to apply now!