CCTV Control Room Officer - Wembley
  • England,London,City of London
  • Full Time, Temporary
  • £20.08 per hour, inc benefits
Job Description:
*Control Room Officer – Local Authority (Wembley)
Location: Wembley (Office-based)

Hours: 36 hours per week, shift work

Pay: £20.08 per hour

Start: Immediate

Requirement: Enhanced DBS essential
About the Role
We are seeking an experienced Control Room Officer to join a busy Local Authority Public Safety Control Room in Wembley. This is an essential role supporting public safety, civil contingencies, and CCTV operations across the borough.
You will work as part of a 7-day service covering early, late, night and cover shifts across a 20-hour operational day. Please note: the shift structure may transition to 12-hour shifts covering 24 hours, while remaining a 36-hour working week.
This is a fast-paced, highly responsible, office-based position, requiring professionalism, accuracy, and the ability to work under pressure.
Key Responsibilities
Participate in the delivery of a 7-day Borough Control Room service

Operate CCTV systems in line with legislation, codes of practice, and council procedures

Support Police operations, including supplying evidential footage

Record and monitor Police access to the CCTV room

Train Council and Police personnel in CCTV operation

Ensure authorisation and compliance for surveillance under RIPA 2000

Provide written and verbal evidence, including attending court when necessary

Support civil contingencies arrangements and major incident responses

Maintain strong partnership working with Police and external agencies

Ensure high standards of confidentiality, data integrity, and professionalism

Identify service improvements and contribute to ongoing development

Work shifts, weekends, and bank holidays as required
Essential Requirements
Previous experience in a Local Authority Public Safety CCTV control room

Experience using Police radios

Valid SIA CCTV (Public Space Surveillance) Licence

Strong Microsoft Office skills, particularly Excel and Word

Ability to handle high-pressure situations, conflicting priorities, and tight deadlines

Clear written communication for producing evidential reports

Willingness to work rotating shifts including nights and weekends

Eligibility to pass an Enhanced DBS
What We’re Looking For
You will be a reliable, calm and focused individual with a strong eye for detail. You must be confident working independently and as part of a team, able to make sound decisions quickly, and committed to safeguarding and public safety.
Apply Now
If you’re ready for a role that makes a real difference to community safety and thrive in a structured, fast-paced control room environment, we’d love to hear from you.
Job number 3435078

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