Job Description

Are you passionate about creating a positive colleague experience and supporting managers to bring out the best in their teams?

We’re looking for an Employee Relations Advisor to join our brilliant People team on a 6-month fixed-term contract.

This is an exciting opportunity to work closely with key stakeholders across our Lender Services division, including Mortgage Services, Survey & Valuation, and Conveyancing.

Exposure to a dynamic and highly regulated environment, operating in line with FCA and RICS requirements.

Ideal for candidates who are eager to broaden their ER experience in a setting where regulatory compliance, customer outcomes and operational excellence are central.

Knowledge or experience of FCA or RICS regulatory frameworks is desirable, but not essential, support and development will be provided.

Your responsibilities as Employee Relations Advisor will include:
*Support the business in all first line employee relations matters in line with HR policies and procedures.
*Consistently delivering a professional and proactive approach, enabling managers to achieve their objectives.
*Be proactive, adaptable and comfortable with change.
*Coach and develop line manager autonomy by supporting them through our processes, policies and procedures.
*Work with the wider People Management team on People Projects as required.
*Develop strong relationships and work collaboratively with the Employee Relations Specialist Team in referring and resolving employee relations cases in a seamless way.
*To be seen as an expert in understanding People Policy.
*Note take for disciplinaries, grievances, welfare meetings etc.
*Assist the ER Advisory Manager to gather value adding data.


The ideal candidate will have:
*Previous experience of working within an HR function and some case management experience would be desirable.
*The ability to make logical, well-balanced and reasoned decisions.
*Excellent organisational skills with the ability to work to deadlines and prioritise effectively.
*Strong attention to detail.
*Knowledge of HR policies and employment law legislation.
*The ability to identify the root cause of issues.
*Experience within a regulatory business would be advantageous


Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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