Senior Lettings Negotiator / Property Manager
Full-time | Permanent | Whitley Bay
About the Role
The Senior Lettings Property Manager will join a dynamic, independent estate agency in the North East, known for delivering high-quality, personalised service to clients. The role involves managing a well-maintained portfolio of approximately 50 residential properties, ensuring compliance, proactive management, and exceptional customer service for landlords and tenants.
This is a hands-on position, suited to a professional who takes pride in detail and portfolio management. It is not a trainee role, nor is it a corporate, target-driven environment.
Key Responsibilities
*Negotiating rental offers with prospective tenants
*Day-to-day management of a residential property portfolio
*Ensuring full compliance with regulations (GSC, EICR, EPC, Right to Rent, etc.)
*Managing maintenance issues and relationships with contractors
*Handling lease renewals and rent reviews
*Monitoring arrears and supporting resolution
*Delivering clear, professional communication to landlords and tenants
The Senior Lettings Property Manager will work within a supportive team and report to the Operations Manager. The portfolio is stable, organised, and well-managed.
Candidate Profile
The ideal candidate will:
*Possess strong knowledge of lettings compliance and current legislation
*Be calm, organised, and solution-focused
*Take ownership and act proactively
*Value quality over quantity in portfolio management
*ARLA qualification is welcomed but not essential if experience is strong
What the Role Offers
*Competitive salary of £26,500–£28,500 depending on experience
*A stable, established portfolio
*A professional and supportive working environment
*Opportunity to undertake a recognised lettings qualification after 12 months’ service
*Potential to grow the lettings function with associated commission
*A role that emphasises high standards and professional pride
This position is focused on managing a portfolio effectively rather than managing a team.
Working Hours
*Monday – Friday: 9:30 am – 5:30 pm
*Occasional Saturdays: 9:00 am – 4:00 pm
Location: In person, Whitley Bay
Salary: £26,500 – £28,500 per year