Job Title: Help Desk Advisor (Data Entry & Administration)
Location: Redditch
Salary: £12.21 per hour
Job Type: Temporary
Working Hours: Monday to Friday / 9:00am – 5:00pm

About the Role
We are currently seeking a reliable and detail-oriented Help Desk Advisor to join our team on a temporary-to-permanent basis. This role is primarily focused on data entry, administrative support, and handling basic help desk enquiries, making it ideal for someone organised, accurate, and confident working in a fast-paced office environment.

Key Responsibilities *Accurately input and update information within internal systems and databases
*Provide first-line support for incoming help desk queries via phone, email, or ticketing system
*Maintain and organise digital and physical records
*Assist with general administrative tasks including filing, scanning, and document preparation
*Ensure all data is recorded in line with company procedures and compliance standards
*Escalate complex issues to the relevant department when required
*Support the wider team with ad-hoc administrative duties

Skills & Experience Required
*Previous experience in data entry, administration, or help desk support preferred
*Strong attention to detail and high level of accuracy
*Good IT skills, including Microsoft Office and database systems
*Excellent communication and organisational skills
*Ability to manage workload and meet deadlines
*Professional and positive attitude with a willingness to learn

What We Offer
*£12.21 per hour
*Monday to Friday
*Supportive team environment and on-the-job training
*Temporary to permanent opportunity for the right candidate
*Immediate start available

How to Apply
Please submit your CV along with a brief covering note outlining your relevant experience. Shortlisted candidates will be contacted to arrange an interview.