Customer Service & Sales Support Executive (German)
other jobs UBT
Added before 6 Days
- England,East of England,Bedfordshire
- Full Time, Permanent
- £35,000 per annum
Job Description:
Customer Service & Sales Support Executive
Fluent German & English
Peterhead, Scotland OR Leighton Buzzard, England
Full Time | Monday–Friday
£35,000 + Performance Bonuses
We are recruiting on behalf of an ambitious international supplier of premium consumables and technical solutions. The company has established a strong reputation for exceptional service and long-term customer relationships across global markets.
We are seeking a fluent German & English speaking Customer Service & Sales Support Executive to support German-speaking customers and the field sales team.
Ideally, you will be available to start at 7:30am (Monday–Friday), however flexibility can be discussed.
The Role – Customer Service at the Core
This position is heavily focused on customer service.
You will manage incoming calls and emails from German-speaking customers, process orders efficiently, follow up quotations, and provide essential support to field-based sales representatives in Germany and surrounding regions.
You will play a key role in ensuring customers receive fast, accurate, and professional service at every stage of their journey.
Key Responsibilities
*Handle incoming customer queries via phone and email in German and English
*Process orders accurately and promptly
*Send confirmations and resolve issues same day wherever possible
*Follow up on outstanding quotations to support order conversion
*Support field sales representatives with administrative and customer support tasks
*Update and maintain CRM systems
*Assist with customer account set-up
*Work closely with Operations to ensure smooth fulfilment
Requirements
What We’re Looking For
*Fluent German & English (written and spoken)
*Proven customer service experience
*Experience supporting sales teams or processing orders
*Strong organisational and prioritisation skills
*Professional, adaptable, and self-motivated
*Confident using MS Office and CRM systems
*Strong communication skills and attention to detail
KPIs
*All customer queries responded to same day
*Orders received by 4pm processed by end of day
*Effective follow-up of quotations to support sales growth
Benefits
Why Join?
*£35,000 depending on experience
*Performance-based bonuses
*Growing international business with real career opportunity
*Supportive and collaborative team culture
*A role where customer service truly matters
Fluent German & English
Peterhead, Scotland OR Leighton Buzzard, England
Full Time | Monday–Friday
£35,000 + Performance Bonuses
We are recruiting on behalf of an ambitious international supplier of premium consumables and technical solutions. The company has established a strong reputation for exceptional service and long-term customer relationships across global markets.
We are seeking a fluent German & English speaking Customer Service & Sales Support Executive to support German-speaking customers and the field sales team.
Ideally, you will be available to start at 7:30am (Monday–Friday), however flexibility can be discussed.
The Role – Customer Service at the Core
This position is heavily focused on customer service.
You will manage incoming calls and emails from German-speaking customers, process orders efficiently, follow up quotations, and provide essential support to field-based sales representatives in Germany and surrounding regions.
You will play a key role in ensuring customers receive fast, accurate, and professional service at every stage of their journey.
Key Responsibilities
*Handle incoming customer queries via phone and email in German and English
*Process orders accurately and promptly
*Send confirmations and resolve issues same day wherever possible
*Follow up on outstanding quotations to support order conversion
*Support field sales representatives with administrative and customer support tasks
*Update and maintain CRM systems
*Assist with customer account set-up
*Work closely with Operations to ensure smooth fulfilment
Requirements
What We’re Looking For
*Fluent German & English (written and spoken)
*Proven customer service experience
*Experience supporting sales teams or processing orders
*Strong organisational and prioritisation skills
*Professional, adaptable, and self-motivated
*Confident using MS Office and CRM systems
*Strong communication skills and attention to detail
KPIs
*All customer queries responded to same day
*Orders received by 4pm processed by end of day
*Effective follow-up of quotations to support sales growth
Benefits
Why Join?
*£35,000 depending on experience
*Performance-based bonuses
*Growing international business with real career opportunity
*Supportive and collaborative team culture
*A role where customer service truly matters
Job number 3436667
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metapel
Company Details:
UBT
Company size: 100–249 employees
Industry: Other
UBT is a global enterprise spanning 19 countries. We support our clients with business advisory and group buying services to help businesses maintain ...