Housing Officer – Temporary | £30 per hour | Harlow
Office-based | Immediate start available
Are you passionate about making a real difference in local communities?
Do you thrive in a fast-paced, people-focused environment?
We’re looking for a dedicated and confident professional to join a busy Housing Management Team, delivering high-quality tenancy and estate services to residents across Harlow. This is a fantastic opportunity to use your housing expertise to support tenants, resolve issues, and help create safe, well-managed neighbourhoods.
What You’ll Be Doing
Acting as the main point of contact for tenants and leaseholders

Managing a varied caseload including ASB, neighbour disputes, successions, assignments, and tenancy breaches

Carrying out estate inspections and tackling health, safety, and environmental concerns

Working closely with internal teams and external partners to deliver joined-up support

Supporting new tenants at sign-ups and offering guidance on housing options, transfers, and mutual exchanges

Maintaining accurate case records and attending meetings, panels, and court when required
What We’re Looking For
You must have previous experience working as a housing officer!
Experience in tenancy and estate management

Strong communication and negotiation skills

Confident handling ASB and complex casework

Someone organised, proactive, and customer-focused

A team player who can also manage their own workload effectively
if you are interested and looking for your next housing office role - APPLY TODAY!