Customer Service Executive
other jobs UBT
Added before 5 Days
- England,South East,Hampshire
- Full Time, Permanent
- £30,000 - £37,000 per annum
Job Description:
Job title: Customer Service Executive
Salary: £30,000-£37,000 (Dependant on experience), company profit related bonus
Location: Alton (office based role)
Hours: 8.00am-5.00pm (Monday to Friday)
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where accuracy and responsiveness make all the difference?
If this sounds like you, a leading specialist in construction materials distribution is looking for a Customer Service Executive to join their dynamic team. This is a fantastic opportunity to play a key role in ensuring customers receive outstanding service every time.
About the CompanyThis respected, family-owned business has carved out a niche in the construction supply sector, combining speed, reliability, and technical know-how. With ambitious growth plans, including new depots and investment in systems. With a strong reputation for service excellence, they pride themselves on a collaborative culture and a customer-first approach.
As a Customer Service Executive, you will:
*Handle and process customer orders with speed and accuracy.
*Respond to enquiries promptly, ensuring a seamless customer experience.
*Log all interactions on the CRM system for full visibility and follow-up.
*Collaborate with internal teams to meet customer needs effectively.
*Resolve issues quickly and professionally, maintaining service standards.
Key Responsibilities*Process all orders accurately and within operational deadlines.
*Answer inbound calls promptly (within 3 rings).
*Maintain a maximum 2-hour response time for all enquiries.
*Ensure 100% accuracy in order handling and CRM updates.
*Uphold company values and deliver service excellence at every touchpoint.
Requirements
About You You’ll bring:
*Proven experience in a customer service orientated role, in a fast paced, consumables driven environment.
*Strong communication skills, both written and verbal.
*A proactive, problem-solving attitude with attention to detail.
*Ability to work under pressure in a fast-paced environment.
*Team spirit and a professional telephone manner.
*Initiative and commitment to delivering outstanding customer service.
Benefits
What’s in it for you?*Competitive Salary: £30,000 - £37,000 (DOE).
*Career Growth: Join a business that values development and progression.
*Impact: Play a key role in delivering the company’s USP — speed and reliability.
*Culture: Join a values-driven team that prizes adaptability, problem-solving, and plain talking.
*Perks: 21 days holiday + bank holidays, pension scheme, and a well-stocked kitchen with free refreshments.
Salary: £30,000-£37,000 (Dependant on experience), company profit related bonus
Location: Alton (office based role)
Hours: 8.00am-5.00pm (Monday to Friday)
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where accuracy and responsiveness make all the difference?
If this sounds like you, a leading specialist in construction materials distribution is looking for a Customer Service Executive to join their dynamic team. This is a fantastic opportunity to play a key role in ensuring customers receive outstanding service every time.
About the CompanyThis respected, family-owned business has carved out a niche in the construction supply sector, combining speed, reliability, and technical know-how. With ambitious growth plans, including new depots and investment in systems. With a strong reputation for service excellence, they pride themselves on a collaborative culture and a customer-first approach.
As a Customer Service Executive, you will:
*Handle and process customer orders with speed and accuracy.
*Respond to enquiries promptly, ensuring a seamless customer experience.
*Log all interactions on the CRM system for full visibility and follow-up.
*Collaborate with internal teams to meet customer needs effectively.
*Resolve issues quickly and professionally, maintaining service standards.
Key Responsibilities*Process all orders accurately and within operational deadlines.
*Answer inbound calls promptly (within 3 rings).
*Maintain a maximum 2-hour response time for all enquiries.
*Ensure 100% accuracy in order handling and CRM updates.
*Uphold company values and deliver service excellence at every touchpoint.
Requirements
About You You’ll bring:
*Proven experience in a customer service orientated role, in a fast paced, consumables driven environment.
*Strong communication skills, both written and verbal.
*A proactive, problem-solving attitude with attention to detail.
*Ability to work under pressure in a fast-paced environment.
*Team spirit and a professional telephone manner.
*Initiative and commitment to delivering outstanding customer service.
Benefits
What’s in it for you?*Competitive Salary: £30,000 - £37,000 (DOE).
*Career Growth: Join a business that values development and progression.
*Impact: Play a key role in delivering the company’s USP — speed and reliability.
*Culture: Join a values-driven team that prizes adaptability, problem-solving, and plain talking.
*Perks: 21 days holiday + bank holidays, pension scheme, and a well-stocked kitchen with free refreshments.
Job number 3438484
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metapel
Company Details:
UBT
Company size: 100–249 employees
Industry: Other
UBT is a global enterprise spanning 19 countries. We support our clients with business advisory and group buying services to help businesses maintain ...