Customer Service Advisor
other jobs Elizabeth Michael Associates
Added before 8 Days
- England,East Midlands,Nottinghamshire
- Full Time, Temporary
- £13.10 per hour
Job Description:
CUSTOMER SERVICE ADVISOR
TEMPORARY ONGOING
MONDAY TO FRIDAY 8:30AM TILL 5:00PM
£13.10 PER HOUR
NG15 – NOTTINGHAM
LOOKING FOR SOMEONE TO START MONDAY 3RD MARCH - WOULD HAVE TO WORK BOTH SATURDAY 14TH & SUNDAY 15TH MARCH
Our client here at Elizabeth Michael is currently seeking an experienced temporary to permanent customer support advisor. You will be working within a great environment with a very friendly and welcoming team providing support to new and existing customers.
Main responsibilities:
*Manage and download, Check and input web orders throughout the day
*Respond to enquiry emails
*Respond to complaint emails
*Respond to complaint/query messages on chat
*Assisting with overflow of calls as directed
*To ensure a consistently high level of service is provided by;
*Ensure that any incoming calls of complaint, follow up or enquiry are dealt with promptly or routed to the relevant person/department efficiently
Experience:
*Computer literate to a competent level (MS office, including a good understanding the Excel and Word)
*Competent in the use of email and internet
*Incoming telephone order taking and customer service experience
*Experience of dealing with the public
EMA25
TEMPORARY ONGOING
MONDAY TO FRIDAY 8:30AM TILL 5:00PM
£13.10 PER HOUR
NG15 – NOTTINGHAM
LOOKING FOR SOMEONE TO START MONDAY 3RD MARCH - WOULD HAVE TO WORK BOTH SATURDAY 14TH & SUNDAY 15TH MARCH
Our client here at Elizabeth Michael is currently seeking an experienced temporary to permanent customer support advisor. You will be working within a great environment with a very friendly and welcoming team providing support to new and existing customers.
Main responsibilities:
*Manage and download, Check and input web orders throughout the day
*Respond to enquiry emails
*Respond to complaint emails
*Respond to complaint/query messages on chat
*Assisting with overflow of calls as directed
*To ensure a consistently high level of service is provided by;
*Ensure that any incoming calls of complaint, follow up or enquiry are dealt with promptly or routed to the relevant person/department efficiently
Experience:
*Computer literate to a competent level (MS office, including a good understanding the Excel and Word)
*Competent in the use of email and internet
*Incoming telephone order taking and customer service experience
*Experience of dealing with the public
EMA25
Job number 3438554
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Company Details:
Elizabeth Michael Associates
Elizabeth Michael Associates are an established, independently owned recruitment business trading since 1991. We supply white collar, temporary and pe...