Part Time Sales Administrator (permanent) ?? Location: Redhill, Surrey
?? Reporting to: Export Sales Manager
About the Role We are seeking an organised and proactive Internal Sales Administrator to join a busy and dynamic sales team. This role is ideal for someone with strong administration and customer service skills who enjoys working in a fast-paced environment and supporting both customers and sales colleagues.
You will be responsible for processing customer orders, issuing quotations, coordinating dispatches, and supporting external sales representatives. You’ll also manage key customer accounts and help ensure a high level of customer satisfaction.
Key Responsibilities * Process customer orders, enquiries, and quotation requests accurately and efficiently

* Coordinate dispatch of goods to meet customer delivery requirements and proactively communicate any delays

* Support external sales representatives with visit reports, quotations, and sample requests

* Maintain and update customer and marketing databases to support sales activity and leads

* Account manage selected key customers and act as their main point of contact

* Assist with ad hoc marketing campaigns as required

* Offer alternative products for out-of-stock items

* Handle customer service queries in a timely and professional manner

Key Performance Expectations * Customer orders and enquiries responded to within 1 working day

* Emails responded to within 1 working day (including holding responses)

* Standard quotations issued within 1 working day

* Orders dispatched on time, with early communication of any delays

Skills & Experience Required * Previous experience in an internal sales, sales administration, or customer service role

* Strong organisational skills with the ability to work under pressure

* Proficient in Microsoft Office (Word, Excel, Outlook, Access)

* Excellent written and verbal communication skills

* Knowledge of Incoterms (desirable)

* Proactive, self-motivated, and able to work independently

* Positive problem-solving attitude with strong attention to detail

* Team player with a responsible and professional approach

The Opportunity This is an excellent opportunity to join a well-established and growing business where you can develop your skills, manage key accounts, and be part of a supportive sales team.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.