About the Role
Reed is proud to be recruiting on behalf of a respected and well-established financial services organisation who are seeking an experienced Team Leader to join their Asset Services operations team.
This role is perfect for someone who thrives in a process-driven, regulated environment and enjoys leading people, improving workflows, and ensuring high-quality service delivery.
What You’ll Be Doing
As Team Leader, you will play a key role in supporting the day-to-day running of the Asset Services function, ensuring the team consistently meets operational, regulatory and service standards.
Your responsibilities will include:
*Leading, coaching, and developing a team to deliver accurate and timely operational output
*Monitoring workloads to ensure tasks meet internal procedures, quality checks and SLAs
*Maintaining and updating departmental processes, guides and documentation
*Supporting risk and issue management, including escalation and resolution
*Embedding a strong Risk & Control culture and supporting audit and regulatory reviews
*Identifying opportunities for process improvement and driving operational efficiencies
*Supporting change activity and working closely with project or initiative teams
What We’re Looking For
Essential:
*Prior experience managing or leading a team within financial services
*Strong understanding of operational processes within a regulated environment
*Excellent problem-solving skills with good IT literacy
*Confident decision-maker with strong delegation and organisational skills
*Experience working with internal and external stakeholders
*Collaborative team player who can also work independently
Desirable:
*Exposure to wealth management, custody, asset servicing or investment operations
What’s in It for You
*Opportunity to join a supportive and collaborative leadership team
*Clear development pathways and ongoing coaching
*A role with real influence on service delivery and team performance
*Dynamic, inclusive and forward-thinking working environment