TPT Retirement Solutions are seeking an experienced HR Operations Manager to lead the day-to-day delivery of HR operations to a high standard, supporting the wider business in embedding HR policies and practices, champion excellent, customer-focused HR service and drive ongoing improvements.
You will be responsible for:
*Overseeing all HR operations, ensuring effective and compliant service.
*Continuously improving HR systems, processes, and governance.
*Managing the full end to end employee lifecycle: onboarding to exit.
*Acting as key contact for escalations regarding queries to the HR central mailbox.
*Developing and maintaining HR policies in line with legislation and best practice.
*Supporting the wider HR team to deliver cyclical HR activities and strategic projects.
*Processing and checking monthly payroll data.
*Maintaining accurate, confidential employee records in the HR System.
*Contributing to monthly and quarterly board reports.
*Assisting with employee relations casework, including flexible working and performance plans.
Skills & Experience:
*Demonstrated experience in HR operations and people management, encompassing the entire employee lifecycle from onboarding through to exit.
*CIPD Level 5 qualified/part qualified or equivalent in experience
*Strong knowledge of UK employment law and employee relations
*Ability to multi-task with attention to detail, and able to work with high integrity & discretion.
*Proven coaching and mentoring skills
*Experience in HRIS systems (Cascade HR is preferred) and strong IT skills (Advanced Excel is required)
*Excellent communication skills and the ability to build positive relationships
*Self-starter, adaptable, and customer-focused team player
If you are looking for a busy and varied role and you’re eager to contribute to our collaborative culture whilst making a meaningful impact, apply today!
The Company
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with over 75 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.1 billion of assets under management (as at 30 September 2024) and 470,000 members.
TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.