Customer Experience & Sales Support Associate
Up to £30,000 (DOE)
Bury St Edmunds, Suffolk

We are seeking an enthusiastic Sales Support Associate to join our client based in Bury St Edmunds. This is a varied role that combines face-to-face customer interaction with administrative support, ensuring a smooth and professional experience for every visitor.
The ideal candidate will bring experience from a retail or customer-focused environment and thrive in a fast-paced setting. You should be confident engaging with customers, highly organised, and able to adapt quickly to changing demands while maintaining high standards of service.

Key Skills & Responsibilities:
*Deliver excellent customer service and support in a showroom environment
*Manage enquiries, guide customers and assist with sales progression
*Produce accurate quotations, estimates and administrative documentation
*Maintain showroom presentation, product displays and stock levels
*Support the Manager with sales targets, KPIs and performance insights
*Develop sales opportunities across various customer groups
*Coordinate aftercare activities, including scheduling, logistics and payments

Requirements:
*Experience in customer-facing sales or administration
*Strong communication and IT skills
*Ability to multitask in a fast-paced environment
*Experience with high-end customers or retail (desirable)
*Proven sales or customer satisfaction record

If you are interested in this position, please contact Scarlett or Janine on or apply with a current CV to