Service Manager - Join the Leadership Care Delivery Team !
Location: Carlisle & Wigton
Salary: £27,000 - £29,000 per annum (depending on experience)
Hours: Full-time (37.5 hours per week) Are you a passionate leader dedicated to enriching the lives of individuals with disabilities? One of our client is looking for a Service Manager to join our service lead team. This is a pivotal role where you will balance effective staff management with the coordination of high-quality community activities and professional care delivery.


The Role

As Service Manager, you will report to the Operations Manager and lead a team of Team Leaders, Support Workers, and Volunteers. Your mission is to ensure our vision of enriching and supporting the lives of individuals with disabilities becomes a reality every day.


Key Responsibilities Include:
Leadership: Coordinating, attending, and chairing staff meetings, and managing team performance through direct supervision and mentoring.

Service Delivery: Developing effective rotas for community activity provision and outreach support, ensuring person-centered plans are followed and updated.

Compliance & Safety: Monitoring quality through audits and staff observations to meet CQC and Adult Social Care requirements.

Direct Support: Providing support worker cover and direct care provision when required to ensure the smooth running of our services.

On-Call Support: Participating fully in the organizational on-call rota to support staff and resolve issues.


What We’re Looking For-

We operate in a dynamic environment that requires flexibility and a person-centered approach. The ideal candidate will embody our values of Dignity, Respect, Kindness, and Integrity.



Experience: Proven ability to manage teams and coordinate activities within a social care setting.



Skills: Strong organizational skills for rota management and the ability to mentor staff in record-keeping and session planning.

Flexibility: While typical hours are full-time, flexibility is required to occasionally cover early starts, evenings, and weekends based on business needs.

Requirements: Must have DBS on the update service and willing to drive vehicle as required.
Why Join Randstad?
Enriching Work: Help individuals live full and meaningful lives through innovative community initiatives.

Professional Growth: Access to enhancements for additional training specialisms.

Strategic Impact: Play a key role in our goal to be the local provider of choice, trusted for excellent care.
How to Apply

If you are ready to lead with "innovation and creativity" while ensuring the highest standards of care, we want to hear from you.
Click Apply or ask for Sumaira in the Randstad Care Team.
Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.
Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.