The Production Team Leader is responsible for overseeing a team of production workers and ensuring the smooth, efficient operation of the production area. This role requires strong leadership, attention to detail, and an in-depth understanding of production processes. The Team Leader will drive continuous improvements using SQCDP measures, promoting a culture of excellence, accountability, passion, and teamwork.
Key ResponsibilitiesCommunication*Conduct structured morning SQCDP meetings and daily team communication to ensure clarity of targets and objectives.
*Build and maintain strong relationships with customers, ensuring clear communication regarding daily operations.
*Escalate relevant issues promptly to the Production Manager.
Safety*Work with the H&S officer and committee to reduce risk through effective risk assessments.
*Ensure a safe working environment for all staff through regular safety controls audits.
*Investigate accidents and enforce safety controls, including method statements.
*Conduct return-to-work interviews following staff absence.
Quality*Conduct full investigations into customer concerns and provide accurate, timely responses in line withSLA:*Acknowledgement: 12 hours
*Containment: 24 hours
*Corrective Actions: 48 hours
*Root Cause (with evidence e.g., 8D): 10 days

*Ensure accurate data capture and daily logging of reject data in the QA system.
*Conduct audits to ensure all work meets required standards.
Cost*Implement actions to reduce or mitigate off-track hours against the visual plan.
*Record planned downtime accurately, including training and project work.
*Ensure team engagement with operational targets.
*Validate and approve production hours in the ERP system.
*Drive productivity gains through VA activity and waste elimination (8 wastes).
Delivery*Develop clear visual plans for the team aligned with the work-to-list.
*Advocate for the customer and maintain promised delivery dates.
*Keep customers and internal systems fully updated regarding delays or revised expectations.
*Coordinate with other departments to resolve operational issues.
People*Manage staff performance using QCD measures to maintain and improve standards.
*Recognise and reward strong performance.
*Improve team efficiency through effective attendance management, RTWs, and absence review meetings.
*Identify coaching needs, setting SMART targets to support development.
*Address conduct issues promptly and professionally, leading by example.
*Engage team members in CI activities including Kaizen, 5S, and problem-solving (Project Charters, Challenge Zero).
*Work with the Production Manager to identify skills gaps using the Versatility Matrix to support:*PDR process
*Training & development plans
*Onboarding plans

Qualifications / ExperienceEssential*Strong experience in a high-pressure, fast-paced manufacturing environment.
*Excellent written and verbal communication skills.
*Competency in Microsoft applications including Word, Excel, and Outlook.
*Proven experience leading teams within a production environment.
*Ability to manage multiple priorities, investigations, and improvement activities.
Desirable*Knowledge of electrical control cabinets and/or electro-mechanical assemblies.
*Competency in Microsoft SharePoint.
*Formal leadership or supervisory qualifications.


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