Support the Claims team by providing technical and administrative assistance to ensure claims are handled quickly and accurately, while gradually gaining hands-on experience with more complex claims. The role involves high level administration, adhering to policies and systems, supporting account management, and developing strong communication, organisational, and customer service skills within a fast-paced environment.
Client Details
Our client is a well-established organisation operating in a specialist insurance and risk management environment, supporting members with claims handling and related advisory services. They are known for their collaborative culture, strong technical focus, and commitment to developing expertise within their claims teams.
Description
Key responsibilities include:
*Provide administrative and technical support to Claims Executives to ensure efficient and accurate claims handling
*Manage day-to-day claims administration using internal systems and reporting tools
*Assist with more complex claims alongside experienced team members to build technical knowledge
*Learn and apply company policies, procedures, and claims-related IT systems
*Develop an understanding of loss prevention principles and claims processes
*Attend internal and selected external training events to support professional development
*Support relationship management activities and assist with account-related tasks
*Work collaboratively within the claims team while effectively managing individual responsibilities


Profile
The successful applicant will have:
*Strong organisational skills with excellent attention to detail and the ability to prioritise workload effectively
*Clear and confident communication skills, both written and verbal
*A customer-focused mindset with the ability to build productive working relationships
*The flexibility and resilience to work under pressure in a fast-paced environment
*A collaborative approach, while also being comfortable working independently and using initiative
*Good problem-solving skills with a proactive and inquisitive attitude to learning
*Strong IT capability, including Microsoft Office (particularly Excel) and bespoke systems
*Previous experience or knowledge of insurance or a regulated environment (marine or transport-related experience advantageous but not essential)


Job Offer
What’s on offer?
*£30,000 annual salary
*Permanent position with hybrid working available.
*Great benefits package including medical and health insurance.
*Office centrally located in London.
This is an excellent opportunity for someone looking for a new role within the insurance industry. If you are ready to take the next step in your career, apply now!